On-Site Application Engineer - I-Park

EagleBurgmann; Midland (MI); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading industrial sealing technology company is seeking an On-Site Application Engineer in Midland, Michigan. The role involves coordinating service contracts and ensuring customer satisfaction, requiring a mechanical engineering degree and 2-5 years of related experience. Excellent communication skills and proficiency in Microsoft Office are essential. This position is full-time at a mid-senior level within the motor vehicle manufacturing industry.

Qualifications

• 2–5 years’ experience in business with 3 years in a related field.
• Adequate systems knowledge to function effectively.

Responsibilities

• Meet and/or exceed goals for success with Service.
• Coordinate Service Contract activities and order tracking.
• Assist in developing sales tools and presentations.
• Ensure customer satisfaction.

Skills

Excellent communication/interpersonal skills

Strong organizational skills

Strong self-motivation

Customer-focused work ethic

Analytical capabilities

Problem-solving skills

Team member effectiveness

Education

Bachelor’s degree in mechanical engineering

Tools

Microsoft Office (Word, Excel, Outlook)

Access

Job description

Overview

On-Site Application Engineer - I-Park at EagleBurgmann. EagleBurgmann is a leading international specialist in industrial sealing technology, combining innovative technologies, digital solutions and a commitment to safe and sustainable industrial systems. This role supports the Service Contract activities and customer-facing execution on site.

Responsibilities

• Meet and/or exceed the mutually agreed goals for success with Service. Details will be specific to each Service Contract.
• Coordinate Service Contract activities including follow up of order entry, order tracking and scheduling; review layouts and drawings; act as the primary contact for updates and information flow for Service Contract orders.
• Assist in developing and maintaining sales tools including surveys, reference lists, status updates, presentations, standard proposals, and technical guidelines.
• Maintain sufficient data and report information as requested by the Manager of Business Development.
• Ensure customer satisfaction.
• Manage the functions within the defined areas of responsibility in an effective and efficient manner.
• Safeguard corporate assets under the individual’s responsibility.
• Maintain a safe and clean work environment.

Qualifications

• Bachelor’s degree in mechanical engineering (4 years) from an accredited institution or equivalent industry experience.
• 2–5 years’ experience in business with 3 years directly in a related field.
• Excellent communication/interpersonal skills and strong organizational skills.
• Strong self-motivation, willingness to learn, and customer-focused work ethic.
• Adequate systems knowledge to function effectively.
• Demonstrated analytical capabilities and problem-solving skills.
• Demonstrated interpersonal skills to be an effective team member.
• IBM-compatible PC skills; Proficiency in Microsoft Office (Word, Excel, Outlook). Experience with Access is a plus.

Employment details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Research and Product Management
• Industries: Motor Vehicle Manufacturing

The Freudenberg Group is an equal opportunity employer committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.