On-Site Apartment Leasing Specialist

Evergreen Real Estate Services; Strasburg (VA); On-site; USD 29,000 - 34,000; Full time

Job summary

Evergreen Real Estate Services in Strasburg, VA, is seeking a Leasing Agent at Massanutten Manor to serve as the first contact for prospective residents and help maintain high occupancy in a busy leasing office.

You will market available units, guide applicants through the leasing process, ensure documentation and compliance, and support a positive living experience for residents while collaborating with the property management team to meet leasing goals.

Qualifications

• High school diploma or GED required.
• Minimum of 2 years on-site property management or leasing experience.
• Experience in affordable housing programs (e.g., LIHTC, Section 8) strongly preferred.
• Associate’s or Bachelor’s degree preferred.

Responsibilities

• Greet and qualify prospective residents, assess housing needs, and present available apartments professionally.
• Ensure all leasing activities are conducted in compliance with Fair Housing, ADA, Fair Credit Reporting Act, and other relevant laws.
• Conduct eligibility verifications and income targeting in line with program/property requirements.
• Complete leasing documents including applications, addenda, income certifications, leases, and resident communications.
• Accurately enter and update applicant information in leasing software systems in a timely manner.
• Maintain and update required reports on leasing activity; file all applicable paperwork accurately.
• Support marketing efforts by organizing events, conducting outreach, and performing market surveys.
• Assists with outreach marketing, ensuring compliance with state law and contribute ideas to Property Manager for marketing community and improving resident satisfaction; maintain awareness of local market conditions and trends.
• Monitor property turnover, inspect move-outs and vacancies, and ensure “market ready” apartments are clean and presentable.
• Support residents during move-in and orientation processes.
• Provide prompt and courteous responses to resident concerns and service requests.
• Assist with rent collections and deposit processing as needed.
• Maintain the waiting list in accordance with compliance regulations (for affordable properties).
• Maintain a clean and professional office environment and contribute to team culture and efficiency.

Job description

Evergreen Real Estate Services in Strasburg, VA, is seeking a Leasing Agent at Massanutten Manor to serve as the first contact for prospective residents and help maintain high occupancy in a busy leasing office.

You will market available units, guide applicants through the leasing process, ensure documentation and compliance, and support a positive living experience for residents while collaborating with the property management team to meet leasing goals.