On-Site Administrative Assistant — Senior Housing

Sacred Heart Village I; Wilmington (DE); On-site; USD 19,000 - 30,000; Part time

Job summary

Sacred Heart Village I seeks an Administrative Assistant Senior Housing to support the Property Manager in a low-income senior housing community. This on-site role handles phones, visits, resident files, and compliance tasks to ensure efficient operations with resident-centered service.

You will prepare correspondence, schedule appointments, assist with certifications and recertifications, and maintain records in accordance with HUD/LIHTC requirements while providing friendly, professional

Qualifications

• High school diploma or GED required.
• Minimum of two years administrative or office experience required.
• Experience in property management, affordable housing, senior services, or customer service preferred.
• Proficiency in Microsoft Office; ability to learn property management software.

Responsibilities

• Provide administrative support to the Property Manager.
• Answer and direct phone calls, emails, and walk-in inquiries.
• Maintain resident, applicant, and property files in accordance with company policies and regulatory requirements.
• Prepare correspondence, notices, reports, and other documents.
• Schedule appointments, meetings, inspections, and resident interviews.
• Greet residents and visitors in a friendly and professional manner.
• Assist residents with forms, applications, and general information regarding housing services.
• Help coordinate resident activities, events, and community meetings.
• Maintain confidentiality of resident information.
• Enter and update resident and property information in property management software.

Skills

Phone handling & inquiries

Customer service

Organizational skills

Attention to detail

Written and verbal communication

Independent work

Confidential information handling

Education

High school diploma or GED

Tools

Microsoft Office

Property management software

Job description

Sacred Heart Village I seeks an Administrative Assistant Senior Housing to support the Property Manager in a low-income senior housing community. This on-site role handles phones, visits, resident files, and compliance tasks to ensure efficient operations with resident-centered service.

You will prepare correspondence, schedule appointments, assist with certifications and recertifications, and maintain records in accordance with HUD/LIHTC requirements while providing friendly, professional