On-Site Account Representative

AH Group; Lima (OH); On-site; USD 50,000 - 55,000; Full time

Job summary

AH Group is seeking an On-Site Account Representative in Lima, OH to manage inventory and logistics of spare parts at the customer site. You will interact with customers and suppliers to ensure timely gathering, recording and shipping of parts, with ERP tracking provided during training.

The role requires strong communication, data entry accuracy, and the ability to perform light physical tasks associated with parts handling. ERP experience is a plus but not required.

Qualifications

• Excellent written and verbal communication.
• Effective communication via phone, email and in person.
• Strong organizational skills and attention to detail.
• Ability to perform physical labor involved in gathering and shipping parts.
• ERP experience is a plus, training will be provided.

Responsibilities

• Gather industrial machine spare parts from designated areas within the facility.
• Enter part data into ERP system for tracking purposes.
• Maintain regular communication with suppliers and vendors to follow up on transactions.
• Coordinate shipping and receiving of parts to and from suppliers.
• Build good relationships with customers at the site.

Skills

Excellent communication

Data entry

ERP software

Tools

ERP software

Job description

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On-Site Account Representative

Lima, OH, US

2 days ago Requisition ID: 1115

Salary Range: $50,000.00 To $55,000.00 Annually

Job Posting Title On-Site Account Representative

Job Description

The On-Site Account Representative will be responsible for managing the inventory and logistics of industrial machine spare parts at the customer site. This role involves daily interaction with customers and suppliers to ensure the timely gathering, recording, and shipping of parts. The candidate will be trained to use ERP software for tracking all parts and transactions.

Key Responsibilities

• Gathering Parts: Collect industrial machine spare parts from designated areas within the manufacturing facility, including identifying and retrieving parts that have failed.
• Data Entry: Accurately enter part data into the ERP system for tracking purposes. Training on ERP software will be provided.
• Supplier Communication: Maintain regular communication with suppliers and vendors to follow up on open transactions. This includes contacting suppliers via phone, email, and in person.
• Shipping and Receiving: Coordinate the shipping and receiving of parts to and from suppliers. This involves some physical labor in handling parts.
• Customer Interaction: Work closely with customers to understand their needs and ensure all transactions are completed efficiently. Exceptional communication skills are required to interact with customers and suppliers effectively.

Qualifications

• Exceptional communication skills, both written and verbal.
• Ability to communicate effectively via phone, email, and in person.
• Strong organizational skills and attention to detail.
• Ability to perform physical labor involved in gathering and shipping parts.
• Experience with ERP software is a plus, but training will be provided.

Brief Statement of Work (SOW)

• Gather industrial machine spare parts that have failed.
• Enter part data in ERP system for tracking.
• Contact suppliers/vendors.
• Ship parts.
• Customer relationship building.

Shift: Day shift

Work Location: In person (Customer Site)