On-Site Account Representative

Confidential; Dearborn (MI); On-site; USD 50,000 - 55,000; Full time

Job summary

Confidential in Dearborn, MI is seeking an On-Site Account Representative to manage inventory and logistics at the customer site, including data entry and ERP coordination. You will work closely with customers and suppliers to ensure parts are gathered, tracked, and shipped efficiently.

The role requires strong communication and organizational skills, ability to perform physical labor, and willingness to train on ERP software for accurate records and timely deliveries.

Qualifications

• Excellent written and verbal communication.
• Ability to communicate via phone, email, and in person.
• Strong organizational skills and attention to detail.
• Willingness to perform physical labor.
• Experience with ERP software; training provided.

Responsibilities

• Gather industrial machine spare parts from designated areas.
• Enter part data into ERP system for tracking.
• Maintain supplier/vendor contact and follow up on transactions.
• Coordinate shipping and receiving of parts.
• Interact with customers to ensure efficient transactions.

Skills

Communication skills

Verbal communication

Attention to detail

Physical labor capability

ERP software experience

Tools

ERP software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

On-Site Account Representative

Dearborn, MI, US

17 days ago Requisition ID: 1118

Salary Range: $50,000.00 To $55,000.00 Annually

Job Posting Title On-Site Account Representative

Job Description

The On-Site Account Representative will be responsible for managing the inventory and logistics of industrial machine spare parts at the customer site. This role involves daily interaction with customers and suppliers to ensure the timely gathering, recording, and shipping of parts. The candidate will be trained to use ERP software for tracking all parts and transactions.

Key Responsibilities:

• Gathering Parts: Collect industrial machine spare parts from designated areas within the manufacturing facility, including identifying and retrieving parts that have failed.
• Data Entry: Accurately enter part data into the ERP system for tracking purposes. Training on ERP software will be provided.
• Supplier Communication: Maintain regular communication with suppliers and vendors to follow up on open transactions. This includes contacting suppliers via phone, email, and in person.
• Shipping and Receiving: Coordinate the shipping and receiving of parts to and from suppliers. This involves some physical labor in handling parts.
• Customer Interaction: Work closely with customers to understand their needs and ensure all transactions are completed efficiently. Exceptional communication skills are required to interact with customers and suppliers effectively.

Qualifications:

• Exceptional communication skills, both written and verbal.
• Ability to communicate effectively via phone, email, and in person.
• Strong organizational skills and attention to detail.
• Ability to perform physical labor involved in gathering and shipping parts.
• Experience with ERP software is a plus, but training will be provided.

Brief Statement of Work (SOW):

• Gather industrial machine spare parts that have failed.
• Enter part data in ERP system for tracking.
• Contact suppliers/vendors.
• Ship parts.
• Customer relationship building.

Shift: Day shift

Work Location: In person (Customer Site)