On Road Supervisor

UOH UPS Inc (Ohio); Burlington (VT); On-site; USD 105,000 - 155,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) retirement program

Paid Holidays

Job summary

UPS in Burlington, Vermont is seeking a supervisor to oversee daily performance of service providers, ensuring safe, timely package delivery and strong customer relationships. The role requires DOT qualifications and Package Car driving experience to support on-road teams and operational activities.

You will led coach and develop staff, implement efficient dispatch plans, and drive safety and compliance across the operation.

Qualifications

• Must be a U.S. Citizen or eligible to work in the United States.
• DOT qualification/certification experience required.
• Package Car driving experience required.
• Ability to lead, coach, and develop teams.
• Strong organizational, communication, and problem-solving skills.

Responsibilities

• Operations Management: supervise on-road employees to maximize efficiency and ensure safe, timely deliveries and strong dispatch execution.
• Safety & Compliance: implement safety programs, audits, and DOT/compliance requirements to minimize risk and promote a culture of safety.

Skills

Leadership

Coaching

Team development

Organizational skills

Communication

Problem solving

Prioritization

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Schedule: Monday through Friday 8:00 AM to 6:00 PM Weekend work may occasionally be required based on operational needs. Travel is required. Overnight may be required depending on business needs and territory support requirements.

Job Summary

This position is responsible for supervising the daily performance of service providers to ensure quality service, improve operational performance, and maintain compliance with environmental, health, and safety requirements. The incumbent builds and maintains strong customer relationships, responds to customer concerns, identifies business development opportunities, and fosters a customer‑focused work environment. The successful candidate must possess DOT qualification/certification knowledge and UPS Package Car driving experience in order to effectively support service providers, hourly employees, and operational activities. This role requires strong leadership, organizational skills, and the ability to drive operational excellence while maintaining a safe and compliant work environment.

Key Responsibilities

• Operations Management: Manage and work closely with on‑road employees to maximize efficiency and ensure packages are delivered safely, timely, and professionally. Facilitate the execution of daily dispatch plans. Complete on‑road supervision activities and audit rides. Maintain operational performance by developing and implementing effective work process plans. Identify service inefficiencies and implement process improvements. Review operational processes and schedules while monitoring costs against budget goals. Apply company policies and procedures to operational situations and business needs. Participate in the development and implementation of process improvement initiatives to maximize center performance and business results.
• Safety & Compliance: Ensure implementation and maintenance of a comprehensive health and safety program. Conduct risk management reviews and safety compliance audits. Maintain employee safety training records and required certifications. Apply legal, regulatory, DOT, and company compliance requirements to minimize organizational risk. Promote a culture of safety throughout the operation.

Required Qualifications

• Must be a U.S. Citizen or National, a lawful permanent resident, or otherwise authorized to work in the United States.
• Employer will not sponsor visas for this position now or in the future.
• Must currently reside within the geographic area of the position or be willing to self‑relocate.
• DOT qualification/certification experience required.
• Package Car driving experience required.
• Ability to lead, coach, and develop teams.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Knowledge of operational, safety, and compliance standards.

Preferred Skills

• Leadership and team development experience.
• Operational performance management.
• Safety and compliance management.
• Workforce planning and employee development.
• Customer relationship management.
• Continuous improvement and process optimization.

Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range

The base pay for this position ranges from $105.480,00/year to $154.836,00/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants are offered annual short‑term and/or long‑term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

Benefits

• Medical/prescription drug coverage
• Dental coverage
• Vision coverage
• Flexible Spending Account
• Health Savings Account
• Dependent Care Flexible Spending Account
• Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
• Disability Income Protection Plan
• Employee Assistance Program
• 401(k) retirement program
• Vacation
• Paid Holidays and Personal time
• Paid Sick and Family and Medical Leave time as required by law
• Discounted Employee Stock Purchase Program

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters.

UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.