On-Prem Quantum Deployment Lead

Physics World; Bothell (WA); On-site; USD 152,000 - 228,000; Full time

Job summary

IonQ, Inc. in Bothell, WA, is seeking a customer-obsessed Product Manager to scale IonQ's on-premises deployment motion as part of a new Deployment Excellence function.

Embedded in the Quantum Computing product team, you will define, build, and operate repeatable program mechanisms that turn deployments into a standardized, enterprise‑grade delivery machine. You will lead cross‑functional collaboration with engineering, facilities, manufacturing, installation and operations, own deployment

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field.
• 12+ years of experience in technical program management or delivery leadership.
• Proven track record of leading cross-functional delivery for external customers with governance requirements.
• World-class written and verbal communication skills, able to articulate complex topics to technical and non-technical audiences.

Responsibilities

• End-to-End Program Ownership & Delivery Assurance: Hold ultimate accountability for the successful, on-time, and predictable deployment of on-premises systems. Drive cross-functional execution across engineering, facilities, manufacturing, installation, and operations teams to ensure customers receive exactly what was committed-acting as the proactive orchestrator across technical teams who anticipates roadblocks, resolves cross-functional friction, and ensures successful go-live outcomes.
• Process Discovery & Architecture: Deep-dive into our current deployment reality to map existing handoffs across internal teams, diagnose operational friction points, and document the 'ideal state' end-to-end deployment framework—from pre-sale qualification through final customer acceptance.
• Mechanism Building: Design and implement lightweight, highly repeatable program architecture (e.g., standard templates, reusable runbooks, cross-functional review cadences, escalation paths, and progress dashboards) that replace case-by-case coordination and synchronize execution across teams.
• Product Feedback Loop: Translate operational pain points and field deployment learnings directly into actionable input for Product Management to continuously improve the deployment experience.
• Hands-on Customer Delivery Execution: Own direct customer delivery management for initial on-prem accounts prior to handing a packaged delivery model off to Field teams - tracking deployment and bring-up milestones, and maintaining an extremely high bar for customer experience and communication throughout the customer journey.

Skills

Strong communication

Cross-functional leadership

Strategic program management

Technical credibility

Self-starter

Education

Bachelor's degree in Computer Science or related field

Job description

IonQ, Inc. in Bothell, WA, is seeking a customer-obsessed Product Manager to scale IonQ's on-premises deployment motion as part of a new Deployment Excellence function.

Embedded in the Quantum Computing product team, you will define, build, and operate repeatable program mechanisms that turn deployments into a standardized, enterprise‑grade delivery machine. You will lead cross‑functional collaboration with engineering, facilities, manufacturing, installation and operations, own deployment