On-Demand Guest Advocate | Flexible Schedule

Target; Riverdale (UT); On-site; USD 19,000 - 27,000; Full time

Job summary

Target is hiring for an On-Demand Guest Advocate role. You can pick up shifts via the myTime app and set a flexible schedule, with attendance and minimum activity requirements.

The position emphasizes guest service, product knowledge, and supporting checkout, order pickup, and drive-up services. The role focuses on delivering a friendly guest experience, helping guests with questions, and promoting Target loyalty programs while maintaining store standards and safety.

Qualifications

• You enjoy interacting with guests and helping team members.
• You thrive in a fast-moving, active role where teamwork, flexibility, and problem-solving are key.
• You are open to working a flexible work schedule with varying hours, days or shifts.

Responsibilities

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
• Create a welcoming experience by greeting guests as you are completing your daily tasks.
• When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
• Be knowledgeable about tools, products, and services available in the store to solve guest issues.
• Thank guests and let them know we’re happy they chose to shop at Target.
• Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
• Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
• Make the guest aware of current and upcoming brand launches, store activities and events.
• Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.
• Understand and show guests how to use Wallet and the other features and offerings within the Target App.
• Handle returns by following register prompts and escalate with leaders as needed.
• De-escalate situations with leaders to recover the guest experience.
• Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests.
• Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers).
• Stock supplies during store open hours while being available for the guest.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Work safely; follow safety policies and report hazards.
• Support OPU/Drive-Up orders and returns while complying with policies.
• Support Cash Office processes as needed, including management of cash systems.
• All other duties based on business needs

Skills

Communication

Customer service

Teamwork

Flexibility

Job description

Target is hiring for an On-Demand Guest Advocate role. You can pick up shifts via the myTime app and set a flexible schedule, with attendance and minimum activity requirements.

The position emphasizes guest service, product knowledge, and supporting checkout, order pickup, and drive-up services. The role focuses on delivering a friendly guest experience, helping guests with questions, and promoting Target loyalty programs while maintaining store standards and safety.