On-Demand Guest Advocate | Flexible Hours

Target

Lisbon (IA)

On-site

USD 25,000 - 37,000

Part time

4 days ago
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Job summary

Target is hiring an On-Demand Team Member (Guest Advocate) in the United States for a role with flexible shifts and an hourly wage starting at $18 per hour, up to $27 per hour. You will greet customers, help them find items, process transactions, and contribute to a fast-paced store environment.

You can create your own schedule by picking up shifts posted by leaders via the myTime app, with responsibilities including delivering friendly service, maintaining store standards, and supporting guest

Responsibilities

  • Create an Easy, Inspiring, and Friendly guest experience by delivering on the following commitments
  • Greet:
  • 10ft: be friendly – smile, make eye contact, or wave
  • 4ft: greet the guest,smileandinitiatea warm, helpful interaction
  • Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
  • End every guest transaction with a sincere thank you
  • Actively support team efforts andassistpeers in other areas whilemaintaininga positive and respectful attitude
  • Adjust to business and guest needs to deliver an easy and inspiring guest experience
  • Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
  • Scan and bag all guest items efficiently,accuratelyand in compliance with food safety standards and company best practices.
  • Work efficiently to minimize guest wait time whilemaintainingguest service and accuracy.
  • Make the guest aware of current and upcoming brand launches, storeactivitiesand events.
  • Know and speaktothe benefits of Target Loyalty programs with every guest andassistwithapplication, sign-up, andsign inas needed.
  • Be familiar with all fulfillment services, and know how to direct the guest to enroll,activateand use them.
  • Understand and show guests how to use Wallet and the other features and offerings within the Target App.
  • Attempt every return and follow register prompts,partneringwith immediateleaders as needed to help solveissuesfor the guest while following Target’s policies and procedures.
  • Partnerwithleaders as needed to de-escalate any situations and recover the guest shopping experience while following Target’s policies and procedures.
  • Deliver easy andaccurateservice to all Order Pick Up, Drive Up, and Registry guests.
  • Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers).
  • Stock supplies during storeopenhours while being available for the guest.
  • Demonstrate a culture of ethical conduct,safetyand compliance.
  • Work in a safe mannerat all times;comply withall safety policies,best practices, and training; report hazards and correct where possible.
  • Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns andmaintaina compliance culture while executing those duties, such as compliance with federal, state, and localadult beveragelaws.
  • All other dutiesbasedon business needs.

Job description

Target is hiring an On-Demand Team Member (Guest Advocate) in the United States for a role with flexible shifts and an hourly wage starting at $18 per hour, up to $27 per hour. You will greet customers, help them find items, process transactions, and contribute to a fast-paced store environment.

You can create your own schedule by picking up shifts posted by leaders via the myTime app, with responsibilities including delivering friendly service, maintaining store standards, and supporting guest

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