On Demand Driver - Full Time

Rock Region METRO; North Little Rock (AR); On-site; USD 19,286 - 27,468; Full time

Benefits offered by this job

Company Advancement Opportunities

Health and Dental Insurance

In-house Training Opportunities

Transit Passes for Employees

Job summary

A public transit agency in North Little Rock, AR, is seeking an On Demand Driver to provide reliable service. This role involves picking up passengers, collecting fares, and maintaining vehicle inspections. Candidates must be at least 21 years old, have a valid driver's license, and preferably three years of driving experience. The position offers starting pay of $16.97 per hour, evening shifts, and a range of benefits including health insurance and company advancement opportunities.

Qualifications

• Must be at least 21 years old.
• Prefer three years of driving experience.
• One year of public interaction experience required.

Responsibilities

• Operate a vehicle to pick up and discharge passengers.
• Conduct visual inspections and report any vehicle issues.
• Collect fares and issue passes.

Skills

Knowledge of traffic laws

Customer service skills

Ability to operate a vehicle safely

Education

High school graduation or equivalent

Tools

2-Way radios

Mobile Data Terminals (MDTs)

Job description

Overview

Rock Region METROJob Fair on Upcoming Date: Friday, February 6, 2026, from 9-11:45 a.m.; Location: 901 Maple Street, North Little Rock, AR 72114

On Demand Driver

North Little Rock, AR.

NEW Starting Pay $16.97 per hour

Candidate must be able to work evening shifts/weekends

Rock Region METRO (METRO) is Arkansas’ largest public transit agency and serves the Little Rock metropolitan area. Come build your career with us and help to provide reliable service to your community. We offer competitive pay and great benefits.

BENEFITS

• Company Advancement Opportunities
• Dental, Vision, and Employer Paid Health Insurance
• Employer Paid Disability & Life insurance
• 457 (b) Deferred Compensation Retirement Plan
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Bi-weekly Pay
• Direct Deposit
• Credit Union Membership
• Minority Lead Workforce
• Uniforms Provided
• Fulfilling Work
• Community Service
• Work-Life Balance
• Post High School Education Not Required
• No DOT physical required
• No requirement for Commercial Driver’s License (CDL)

ON DEMAND DRIVER JOB DESCRIPTION

This position is responsible to operate a sedan or Wheelchair Accessible Van (WAV) to pick up and discharge passengers at designated stops or as directed by METRO Dispatch. In the course of the On Demand Driver's daily activities, they will perform visual vehicle inspections and report any mechanical problems or defects. When driving a WAV, the Driver will be required to operate wheelchair ramps and secure passengers\' wheelchairs to restraining devices for stabilization during the trip. In addition, the On Demand Driver must demonstrate the ability to collect fares and transfers, issue transfers, and inspect passes for validity. Further, the Driver will be responsible to provide information to passengers regarding METRO\'s transit system, and operate 2-Way radios, Mobile Data Terminals (MDT\'s) or other electronic communication devices to communicate with Dispatch and management to report accidents, emergencies, schedule delays, equipment failure and/or unusual circumstances.

ESSENTIAL FUNCTIONS

• Perform visual vehicle inspections and report any mechanical problems or defects
• Pick up and discharge passengers as directed.
• Collect fares and transfers, issue transfers, and inspect passes for validity.
• Operate 2-Way radios to communicate with Dispatch and management
• Complete written reports on accidents or other unusual incidents in an accurate and timely manner.
• Perform other customer service activities as necessary.
• Operate MDT's or electronic communication devices.
• Provide passengers with general information of routes and schedules.

Knowledge, Skills, and Abilities

• Knowledge of traffic laws, ordinances, rules and driving courtesies involved in transit operations, principles and practices of good customer service, safe driving practices.
• Ability to learn METRO's policies and procedures
• Ability to read, write and perform basic math calculations
• Ability to work varied hours to cover scheduled operations
• Ability to exercise good judgment and problem-solving skills
• Ability to understand and follow oral and written instructions spoken or written in English
• Ability to operate vehicle safely and efficiently
• Ability to provide on-time and dependable service to the public
• Ability to learn about METRO's services
• Ability to maintain a friendly and courteous demeanor when interacting with the public, passengers, and fellow employees through tactful, patient, and courteous interactions
• Ability to keep accurate recorded logs of trip information when required

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be to meet the following:

A. Required Education:

• Graduation from high school or equivalent.

B. Required Prior Experience:

• Must be at least twenty-one (21) years of age
• Prefer three years of experience as a driver
• One year working with the general public

C. Special Requirements, including Licenses and/or Certifications:

• Must have a good driving record as defined by METRO.
• Must possess at minimum a valid Class D Driver's License issued by the Arkansas Department of Motor Vehicles
• Must have the ability to pass a pre-employment background check, a non-DOT medical examination, and drug screen.

Employment Statement

METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Strong preference given to local central Arkansas candidates.