On-Campus Testing Services Coordinator

University of Iowa

Iowa City (IA)

On-site

USD 23,000 - 25,000

Part time

14 days+

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Benefits offered by this job

Health coverage

Retirement plans

Tuition assistance

Life insurance

Job summary

University of Iowa Exam Services invites applications for a part-time Testing Services Coordinator (50% appointment) to support students, instructors, and staff with exam delivery and technical troubleshooting. You will use MAUI to verify exam details and ensure accurate settings in ICON for students and instructors.

Training will cover Honorlock, PEP, ICON, MAUI, and the Proctor App. We value attention to detail and strong customer service, with some evening hours and potential weekend work

Qualifications

Bachelor’s degree or equivalent combination of education/experience in a higher education setting may satisfy minimum education requirements.
Experience (typically 6 months – 1 year) working in an educational setting.
Strong attention to detail with ability to identify discrepancies and maintain accuracy.
Ability to work independently with minimal supervision; comfortable seeking guidance when needed.
Evening hours may be required.
Exam integrity review may be required over weekends after spring/fall finals.

Responsibilities

Consult with instructors to identify and resolve exam-related issues by reviewing, troubleshooting, and updating exams at test centers or virtually.
Assist with academic integrity review and documentation.
Resolve exam delivery issues and seek solutions to recurring problems.

Skills

Customer service

Attention to detail

Communication

Independent work

Education

Bachelor's degree

Job description

Training will cover Honorlock, PEP, ICON, MAUI, and the Proctor App. We value attention to detail and strong customer service, with some evening hours and potential weekend work

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