On-Campus Student Success Coach

Concorde Career Colleges; Glendale (AZ); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Salary 55k-65k per year

Tuition Waiver

Paid Time Off

Retirement Matching

Parental Leave

Insurance (Health/ Vision/ Dental)

Pet Insurance

Health Plan Enrollment

Job summary

Concorde Career Colleges in Glendale, AZ is seeking an Online Success Coach to support students in online and blended courses. This on-campus role focuses on guiding students, developing educational plans, and monitoring progress to improve success.

Responsibilities include running First Day Workshops, assisting instructors with Canvas, collaborating with Student Affairs, and maintaining detailed records. The position requires teaching experience, online learning familiarity, and strong

Qualifications

• Requires teaching experience and familiarity with online learning systems.
• Experience working with adult learners and diverse backgrounds is preferred.
• Strong organizational and interpersonal skills are essential.

Responsibilities

• Conduct First Day Workshops for new students.
• Closely monitor new students in online and blended courses.
• Assist students in developing educational plans to improve success.
• Monitor student progress using tracking/reporting systems.
• Participate in campus meetings addressing student success.
• Provide troubleshooting support for Canvas and third‑party tools.
• Assist instructors with Canvas and teaching tools training.
• Coach instructors to develop online teaching methods and tools.
• Assist Campus Support Center and Academic Dean with course reviews.
• Collaborate with Student Affairs to address student needs.
• Maintain accurate records and generate reports.
• Maintain communication between Dean, PDs, and Student Affairs to identify at‑risk students.
• Monitor academically at‑risk students and communications in the student management system.
• Maintain a positive, encouraging attitude.
• Proctor examinations as needed.
• Track and document all work to identify improvement areas.
• Additional duties as assigned.

Skills

Teaching experience

Online learning platforms

Adult learners

Diversity & inclusion

Organization skills

Communication skills

Relationship building

Phone communication

Education

Associate degree

Bachelor’s degree preferred

Experience in related field

Job description

Concorde Career Colleges in Glendale, AZ is seeking an Online Success Coach to support students in online and blended courses. This on-campus role focuses on guiding students, developing educational plans, and monitoring progress to improve success.

Responsibilities include running First Day Workshops, assisting instructors with Canvas, collaborating with Student Affairs, and maintaining detailed records. The position requires teaching experience, online learning familiarity, and strong