Online Success Coach | Academic Advisor - REMOTE

Concorde Career Colleges

Kansas City (MO)

Remote

USD 55,000 - 60,000

Full time

14 days+
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Benefits offered by this job

Tuition Waiver
Paid Time Off
Retirement Matching
Paid Parental Leave
Competitive Insurance
Pet Insurance
Health Plan Enrollment
Work Schedule Options

Job summary

A leading career college institution is looking for an Online Success Coach to provide guidance and support to students in their educational journey. In this remote position, you will monitor student progress, conduct workshops, and assist in developing strategies for success. The ideal candidate will have a degree and relevant teaching experience, with strong communication and organizational skills. Competitive benefits and a salary range of $55,000–$60,000 annually are offered.

Qualifications

  • Minimum of an associate degree, bachelor's degree preferred, and experience in related field.
  • Experience working with adult learners and students from diverse backgrounds.
  • Knowledgeable in human dynamics: Understanding the needs and challenges of students.

Responsibilities

  • Conduct First Day Workshops for new students.
  • Closely monitor new students for appropriate activity in online courses.
  • Assist students in developing educational plans.

Skills

Teaching experience
Strong organizational skills
Effective interaction
Strong telephone communication skills

Education

Associate degree
Bachelor's degree preferred

Job description

Online Success Coach | Academic Advisor - REMOTE

Join to apply for the Online Success Coach | Academic Advisor - REMOTE role at Concorde Career Colleges.

As an Online Success Coach, you will have a unique opportunity to impact the lives of our students positively. You will be instrumental in helping them overcome obstacles and challenges, guiding them on the path of education, and empowering them to achieve their dreams and career goals.

In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following benefits you’ll love:

  • Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you and your immediate family offered at UTI and Concorde campuses
  • Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
  • Retirement Matching: 50% match on the first 6% of your contributions after 90 days
  • Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
  • Competitive Insurance: Health, vision, and dental coverage for you and your dependents
  • Pet Insurance: Competitive coverage for your furry family members through ASPCA
  • Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment
  • Work Schedule: 11:00 AM–7:00 PM Pacific Time or a 4x10 schedule with Fridays off. Candidates do not need to reside in the Pacific Time Zone but must be available to work these hours.
  • Salary Range: $55,000–$60,000 annually.
  • Location: This is a remote position.
Responsibilities
  • Conduct First Day Workshops as necessary for new students
  • Closely monitor new students for appropriate activity in online and blended courses
  • Assist students in developing educational plans and strategies to improve student success
  • Monitor individual student progress by utilizing tracking and reporting systems
  • Actively prepare for and participate in campus meetings addressing student success
  • Provide students with troubleshooting support for Canvas, third‑party tools, and/or other academic challenges
  • Assist instructors with troubleshooting and training for both Canvas and third‑party teaching tools
  • Provide training and coaching to instructors to develop efficient and engaging online teaching methods, tools, and strategies
  • Assist the Campus Support Center and the Academic Dean with the course review process to evaluate instructor activity and effectiveness
  • Collaborate closely with Student Affairs and other departments to identify and recommend appropriate services designed to address student needs
  • Compile information on program services, activities, and students. Maintain accurate, organized, completed, and detailed records and develop and maintain reports as required or assigned
  • Maintain open communication between Dean, PD’s, and Student Affairs to identify high‑risk students
  • Continuously monitor academically at‑risk students and record activities, progress and communications within the student management system
  • Maintain an encouraging, supportive, and positive attitude
  • Proctor examinations as needed
  • Track and document all work and support activities to permit analysis of areas for improvement
  • Additional duties as assigned
Qualifications
  • Minimum of an associate degree, bachelor’s degree preferred, and experience in related field
  • Teaching experience and experience with online learning/learning systems required
  • Experience working with adult learners, first‑generation college students, and students from diverse backgrounds
  • Knowledgeable in human dynamics: Understanding the needs and challenges of our students.
  • Strong organizational skills: Managing various aspects of student affairs.
  • Ability to interact effectively: Build relationships with students, faculty, and staff.
  • Strong telephone communication skills: Connecting with students and addressing their needs.
Seniority level

Entry level

Employment type

Full‑time

Job function

Marketing, Public Relations, and Writing/Editing

Industries

Higher Education

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