On-Campus IT Support & Lab Assistant (Work-Study)

Ivy Tech Community College; Muncie (IN); On-site; USD 1,653,000 - 2,204,000; Part time

Job summary

Ivy Tech Community College in Muncie, IN offers federally funded on-campus work-study positions for students balancing classes. Roles provide technical support to faculty, staff and students in the School of Information Technology and maintain lab computers.

Flexible hours and opportunities to gain hands-on IT experience are emphasized. Qualified applicants must be authorized to work in the United States, be enrolled in at least 6 credit hours, have a high school diploma or GED, and demonstrate

Qualifications

• Must be authorized to work in the United States.
• Enrolled in at least 6 credit hours each semester.
• High school diploma or GED and demonstrate financial need (FAFSA on file).

Responsibilities

• Provide technical support to faculty, staff and students in the School of Information Technology.
• Assist in installation and maintenance of lab computers, including inventory.
• Set up computers and support hardware/software in the IT lab.
• Assist with personal computer and network setup, configuration and troubleshooting.
• Support classroom resources and devices.
• Assist in special IT projects and IT competitions.
• Provide peer tutoring for School of IT students.
• Answer department phones promptly and greet students/visitors.

Skills

Technical support

Independent work

Customer service

Education

High school diploma or GED

Job description

Ivy Tech Community College in Muncie, IN offers federally funded on-campus work-study positions for students balancing classes. Roles provide technical support to faculty, staff and students in the School of Information Technology and maintain lab computers.

Flexible hours and opportunities to gain hands-on IT experience are emphasized. Qualified applicants must be authorized to work in the United States, be enrolled in at least 6 credit hours, have a high school diploma or GED, and demonstrate