Lab Assistant for School of IT

Ivy Tech Community College of Indiana; Bloomington (IN); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health & Wellness benefits

Dental plan

Vision plan

Retirement plan

Job summary

Ivy Tech Bloomington campus is seeking a full‑time lab assistant to support School of Information Technology programs with lab assistance, equipment maintenance, inventory control, and basic network/server administration. This hourly position is listed as $40,000 per year in salary.

Major duties include helping labs/classrooms, configuring equipment, performing server tasks, and supervising work‐study staff, with opportunities to engage in community service and program development activities.

Qualifications

• Associate’s degree in an IT field or 2+ years of related work experience.
• Computer proficiency in hardware/software support, computer networking, and server administration.
• Strong written and verbal communication; self-motivation and documentation.
• CompTIA A+ certification is required.
• Experience with virtualization (Hyper‑V and/or Proxmox) is required.

Responsibilities

• Provide helpdesk support to all IT labs and classrooms.
• Maintain lab safety, cleanliness, and equipment operability.
• Configure network and lab equipment (computers, routers, switches, wireless APs, printers, signage).
• Perform basic server and account administration.
• Manage inventory of classroom and lab equipment and assets.

Skills

Helpdesk support

Computer networking

Server administration

Documentation

Communication

Education

Associate’s degree in IT

Tools

Hyper‑V

Proxmox

Terraform

Ansible

Kubernetes

Docker

Job description

Ivy Tech Bloomington campus is searching for a full time lab assistant that will provide support the School of Information Technology programs through laboratory assistance, lab and classroom equipment maintenance, inventory control, general network and server administration as well as the development of program and lab instruction materials for faculty and students. This is an hourly position that pays $40,000/yr.

Major Responsibilities

• Provide helpdesk support to all labs/classrooms in the School of IT’s computer labs and classrooms.
• Keep laboratories safe, clean, and organized and ensure equipment is in operation condition for labs.
• Configure network and lab equipment including but not limited to computers, routers, switches, wireless access points, networked printers, and digital signage.
• Perform basic server and account administration.
• Perform inventory management of classroom and lab equipment, tools, test equipment for locally and grant funded assets.
• Assist Department Chairs in directing the activity of "work study" students and intern students making themselves available to answer questions and administer assistance as needed.
• Participate in community service, service learning, and civic engagement projects and activities as deemed appropriate by supervisor and local leadership.
• All other duties as assigned, consistent with commonly accepted practices.

Minimum Qualifications

• Associate’s degree in an IT field or a combination of education and professional work experience of 2 years or more is required for the position.
• Computer proficiency in hardware/software support, computer networking, and server administration is a must.
• Self‑motivation, documentation, and excellent written and verbal communication skills are a must.
• CompTIA’s A+ certification is required.
• Experience in virtualization utilizing Hyper‑V and/or ProxMox or other virtualization software solutions is a requirement.

Preferred Qualifications

• Cisco’s CCNA
• CompTIA’s Net+
• CompTIA’s Security+
• CompTIA’s Linux+
• Experience with automation tools (e.g. Terraform and Ansible)
• Container environments (e.g. Kubernetes and Docker)

Benefits

• Health & Wellness Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
• Dental plan with no-cost preventive services and coverage for orthodontia
• Vision plan with low-cost exams and allowances for glasses or contact lenses
• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
• Wellness program with opportunities to earn $250 in Wellness Rewards
• Flexible Spending Accounts for healthcare (limited purpose) and dependent care
• Retirement & Financial Security 10% employer retirement contribution, fully vested after two years
• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
• Short-term and long-term disability benefits
• Educational Benefits Fee remission for employees, spouses, and dependent children Tuition assistance for undergraduate, graduate, and doctoral programs Paid professional development opportunities
• Work‑Life Balance Generous paid time off, including vacation, sick leave, holidays, and winter recess Flexible work arrangements where available Paid childbirth recovery leave (8 weeks) Paid parental leave (4 weeks)
• Additional Perks Eligibility for Public Service Loan Forgiveness Additional discounts on gym memberships, transportation, and various retail services
• Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too.

For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re‑hire with the College within 180 days of leaving a full‑time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status.

As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

At Ivy Tech, you’ll be part of something bigger, where collaboration fuels innovation, learning is a shared journey, and meaningful goals become life‑changing achievements. As Indiana’s only full‑formed community college, we’re deeply rooted in our mission to empower students, strengthen communities, and support one another every step of the way. No matter your role, you’ll be valued, supported, and inspired because here, people come first. Our faculty and staff are united by purpose, driven by passion, and proud of the difference we make together. Join a team where your work matters. Discover your potential. Make your impact.

Ivy Tech is the largest singly accredited community college system in the nation. Providing education across Indiana, we motivate and inspire students as they pursue their futures.

To achieve this, it takes a community of over 6,500 employees in 75 locations.

Competitive benefits and professional development programs The most advanced technologies in our classrooms and training facilities Collaborative and innovative culture with a focus on creativity and employee belonging Commitment to adapting to meet Indiana's workforce needs and fostering a sustainable, inclusive workplace