On-Campus Financial Aid Counselor

Chapman University

Orange (CA)

On-site

USD 72,000 - 74,000

Full time

4 hours ago

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Job summary

Chapman University in Orange, CA is seeking a Financial Aid Counselor to manage daily aid operations and advise students, parents, and staff. The role supports federal, state, and institutional programs, prioritizes workflow, and ensures compliance with applicable laws and policies.

On-campus collaboration with peers and offices is essential for student success. The position emphasizes counseling, eligibility determinations, and timely award payments, with focus on accurate reporting and expert

Qualifications

Two years of counseling experience in financial aid.
Solid understanding of need analysis, student budgets, and federal packaging rules.
Ability to explain complex procedures to students and families.
Knowledge of applicable federal/state/university laws and policies.
Ability to work as part of a team and communicate clearly.
Experience with PeopleSoft is a plus.

Responsibilities

Administer daily financial aid workflow and provide guidance to students and families.
Assist with loan applications and determine eligibility under laws and policies.
Exercise judgment to apply policies and consider special circumstances.
Authorize payment of awards and monitor compliance with regulations.
Maintain ongoing communication about laws, policies, and procedures.
Represent the Financial Aid Office in university functions and update procedures.