On-Campus Degree Audit Systems Analyst

PeopleAdmin, Inc.; City of Syracuse (NY); On-site; USD 62,000 - 64,000; Full time

Job summary

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment.

Remote work arrangements are limited in accordance with University policy. Responsible for detailed functional and technical understanding of various systems that support the

Qualifications

• Bachelor’s degree and 3–5 years of relevant work experience; or Associate’s Degree and 8 years relevant work experience.
• Advanced technical, analytical, investigative and problem solving skills.
• Knowledge and experience working with Student Information Systems, including degree audit system and excellent oral and written communication skills.

Responsibilities

• Collaborates with the university community for the implementation and optimization of the University’s degree audit system including scribe, maintenance of coding as needed for academic program requirements including annual maintenance and course catalog updates for new and existing programs.
• Troubleshoots and researches scribing issues and provides problem resolution pertaining to academic requirements and exceptions processing.
• Provides system administrative support including advising on broader strategic decision making where degree audit systems play a role.
• Maintains security and system settings for the degree audit system including the approval of requests for security/access into the system as well as granting user access in Answers and updating degree audit shell tables as needed.
• Provides training to faculty and staff for functions within the degree audit system as needed or by request from schools and colleges.
• Reviews and maintains process documentation, ensuring that it is updated on the degree audit website and Answers website for staff, faculty and students to reference.
• Maintains and initiates process improvements within degree audit system which includes but is not limited to: diagnose and correct problems existing in the degree audit system; contact degree audit vendor support center as needed with issues and perform corrective actions.
• Serve as a liaison between the Registrar’s Office and the ITS department to enhance performance of the degree audit system; identify necessary upgrades; create and implement test plans for such upgrades.
• Collaborate with Assistant Registrar to oversee successful regular system upgrades.
• Assists in the development, implementation, and ongoing technical support of a University wide Transfer Equivalency system and Planner functionality.
• Works closely with the Assistant Registrar for Degree Audit Systems, and across the office analyst team, developing and leveraging institutional reporting tools for Degree Audit data analytics.
• Provides clear communication to bridge technical and non-technical perspectives, supporting institutional objectives including regulatory compliance, program assessment, student retention, and student success.
• Develops and maintains training and documentation that supports community familiarity and understanding of available analytics and their value.

Skills

MS Office

Student Information Systems

Degree Works

Query/Report writing

Degree Audit System

Oral & Written Communication

Training

Education

Bachelor’s degree

Associates Degree

Tools

PeopleSoft

Answers

Job description

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment.

Remote work arrangements are limited in accordance with University policy. Responsible for detailed functional and technical understanding of various systems that support the