Academic and Career Advisor

Syracuse University; City of Syracuse (NY); On-site; USD 62,000 - 65,000; Full time

Job summary

Syracuse University is seeking an Academic and Career Advisor based on the Syracuse campus. The role requires in-person presence during standard university business hours to support undergraduate students, perform degree audits, create four-year plans, and provide career guidance on internships and experience credits.

The position is part of a bargaining unit (SEIU, Local 200United) and reports to the Assistant Director of Academic and Career Advising.

Qualifications

• Minimum 3 years of advising experience, or an equivalent combination of education and experience, required.

Responsibilities

• Provide one-on-one and group academic advising to SOE undergraduates, prepare degree audits and four-year plans using Degree Works and university systems; advise on course selection and major options; refer students to campus resources and services including Financial Aid and Syracuse Abroad.
• Oversee administrative tasks related to undergraduate degree certification and degree clearances; collaborate with Career and Certification Counselor; monitor Degree Works.
• Counsel probation students and assist with programs and events supporting retention and student success; leverage AI tools in advising workflows with accuracy checks.

Skills

Oral & written comms

Diversity & inclusion

Data interpretation

University policies & systems

Tools

PeopleSoft

Navigate360

Data Insights

Degree Works

Microsoft Office

Job description

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.

Pay Range

Pay Range $62,400 - $65,000

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level

S5

FLSA Status

Exempt

Hours

Standard University business hours

8:30am – 5:00pm (academic year)

8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type

Full-time

Unionized Position Code

UA

Job Description

The Academic and Career Advisor serves as the advisor for undergraduate students in the School of Education. Reporting to the Assistant Director of Academic and Career Advising, the Advisor serves as the initial point of contact for undergraduate students regarding academic and professional issues, prepares degree audits and four-year plans and provides career advisement and guidance on internships and experience credits.

This position is part of a bargaining unit and is represented by the union SEIU , Local 200United

Education and Experience

Experience:

• Minimum 3 years of advising experience, or an equivalent combination of education and experience, required.

Preferred:

• Knowledge of PeopleSoft, Navigate360, Data Insights, Degree Works, Microsoft Office, and other University systems; knowledge of University policies and procedures.

Skills and Knowledge

• Strong oral and written communication skills.
• Ability to work effectively with students from diverse backgrounds.
• Ability to process, analyze, and interpret student data to inform advising decisions and identify trends in academic progress.
• Familiarity with University academic policies, degree audit systems (e.g.,Degree Works), and student information systems (e.g.,Navigate360).

Responsibilities

• Provide one-on-one and group academic advising to SOE undergraduates, acting as their initial point of contact for academic and professional concerns. Prepare and maintain degree audits and four-year plans using Degree Works and other University systems and data to track progress towards graduation. Advise students on course selection, minor and major options, and refer students to other campus resources and services such as Center for Student Excellence, Syracuse Abroad, Barnes Center, Student Outreach and Support, and Financial Aid. Provide career advisement and guidance on appropriate internships and experience credits. Assist students with transfer credit evaluation and petition processes. Leverage generative AI tools to support advising workflows and administrative tasks, ensuring all AI-assisted outputs are reviewed and verified for accuracy before use in student communications, records, or decisions.
• Oversee administrative tasks related to undergraduate degree certification, including preparing paperwork and communicating with students and departments. Collaborate with the Career and Certification Counselor regarding degree clearances for students needing New York State institutional recommendations and out-of-state certification verifications. Collaborate with College of Visual and Performing Arts faculty and staff to clear dually enrolled students. Monitor and update Degree Works.
• Counsel probation students, which includes monitoring academic progress and providing academic support.
• Assist with programs and events that support retention, inclusion, and student success, such as new student orientations, Welcome Week, Family Weekend, and Thrive Week.
• Other duties as assigned.

Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community

Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.