On-Call Triage RN Supervisor

MJHS; Village of Mineola (NY); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

MJHS Hospice in Mineola, NY is seeking an On‑Call RN Supervisor to lead Call Center staff and oversee clinical and nonclinical issues. You will provide telephonic interventions and guide the team in adherence to the Plan of Care.

The role requires a BSN (or higher), NY RN license, hospice experience, and leadership/on-call savvy. You will collaborate with the Hospice MDs and Team Managers to resolve complex cases and ensure compassionate patient care.

Formación

• Graduate from an accredited School of Nursing; BSN or BS preferred.
• Three years of Hospice nursing experience.
• Supervisory or leadership experience preferred.
• 2–5 years Hospice experience/On Call required.
• New York State RN licensure.
• NY State license preferred.
• Current CHPN certification preferred.

Responsabilidades

• Provide leadership, support, and guidance to Call Center staff for clinical/nonclinical issues.
• Elevate complex issues to Team Manager, AOC or Hospice MD on call.
• Provide quality professional telephonic intervention to patients based on the Plan of Care.

Conocimientos

Nursing leadership

On‑call coordination

Telephonic triage

Communication

Regulatory knowledge

Educación

RN license (New York)

BSN or higher

CHPN certification preferred

Descripción del empleo

Our groundbreaking hospice and palliative care programs offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care.

The On Call RN Supervisor provides leadership, support, and guidance to Call Center staff for clinical/non clinical issues and situations. The Supervisor elevates complex issues to Team Manager, AOC or Hospice MD on call. The RN Supervisor also provides quality professional telephonic intervention to patients based on the Plan of Care.

• Graduate from an accredited School of Nursing, BSN or BS degree preferred
• Three years of Hospice nursing experience
• Supervisory or leadership experience preferred
• 2-5 yearsHospice experience/On Callrequired
• New York State RN licensure
• NYS valid license preferred
• Current CHPN certification preferred

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