On-Call Triage RN Supervisor

MJHS; Town of Mamaroneck (NY); Presencial; USD 90.000 - 100.000; Jornada completa

Descripción de la vacante

MJHS is seeking an On Call RN Supervisor in New York for leadership and guidance of Call Center staff in clinical and non-clinical situations. The role includes elevating complex issues to higher management and providing telephonic interventions to patients based on the Plan of Care.

The ideal candidate will be an experienced hospice nurse with NY RN licensure, preferred CHPN certification, and supervisory experience to support a high-quality end-of-life program.

Formación

• Graduate from an accredited School of Nursing; BSN preferred.
• Three years of Hospice nursing experience.
• Supervisory or leadership experience preferred.
• 2-5 years Hospice on-call experience required.
• New York State RN licensure.
• NYS license preferred.
• CHPN certification preferred.

Responsabilidades

• Provides leadership, support, and guidance to Call Center staff for clinical/non-clinical issues and situations.
• Elevates complex issues to Team Manager, AOC or Hospice MD on call.
• Provides quality professional telephonic intervention to patients based on the Plan of Care.

Conocimientos

Nursing leadership

Telephonic triage

Clinical guidance

Educación

BSN preferred

New York RN licensure

CHPN certification preferred

Descripción del empleo

Our groundbreaking hospice and palliative care programs offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care.

The On Call RN Supervisor provides leadership, support, and guidance to Call Center staff for clinical/non clinical issues and situations. The Supervisor elevates complex issues to Team Manager, AOC or Hospice MD on call. The RN Supervisor also provides quality professional telephonic intervention to patients based on the Plan of Care.

• Graduate from an accredited School of Nursing, BSN or BS degree preferred
• Three years of Hospice nursing experience
• Supervisory or leadership experience preferred
• 2-5 yearsHospice experience/On Callrequired
• New York State RN licensure
• NYS valid license preferred
• Current CHPN certification preferred

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