On-Call Triage RN Supervisor

MJHS; Bergenfield (NJ); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

MJHS Hospice is seeking an On Call RN Supervisor to provide leadership, support, and guidance to Call Center staff handling clinical and nonclinical issues. The role elevates complex cases to the Team Manager, AOC, or Hospice MD on call and delivers telephonic care aligned with the Plan of Care.

The ideal candidate is a registered nurse with hospice experience and supervisory instincts, with NY licensure preferred and CHPN certification preferred.

Formación

• Graduate from an accredited School of Nursing with RN licensure.
• Three years of Hospice nursing experience.
• Supervisory or leadership experience preferred.
• 2–5 years Hospice On-Call experience required.
• New York RN licensure preferred.
• CHPN certification preferred.

Responsabilidades

• Aid in coordinating telephonic clinical and nonclinical calls for the Call Center.
• Provide leadership, support, and guidance to Call Center staff.
• Elevate complex issues to Team Manager, AOC or Hospice MD on call.
• Deliver quality professional telephone-based interventions based on the Plan of Care.

Conocimientos

Leadership

On-call coordination

Telephonic patient care

Educación

Graduate from an accredited School of Nursing

BSN or BS degree preferred

RN license (NY)

CHPN certification preferred

Descripción del empleo

Our groundbreaking hospice and palliative care programs offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care.

The On Call RN Supervisor provides leadership, support, and guidance to Call Center staff for clinical/non clinical issues and situations. The Supervisor elevates complex issues to Team Manager, AOC or Hospice MD on call. The RN Supervisor also provides quality professional telephonic intervention to patients based on the Plan of Care.

• Graduate from an accredited School of Nursing, BSN or BS degree preferred
• Three years of Hospice nursing experience
• Supervisory or leadership experience preferred
• 2-5 yearsHospice experience/On Callrequired
• New York State RN licensure
• NYS valid license preferred
• Current CHPN certification preferred

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