On-Call Triage RN Supervisor

MJHS; New Rochelle (NY); Presencial; USD 85.000 - 110.000; Jornada completa

Descripción de la vacante

MJHS is seeking an On Call RN Supervisor in New Rochelle, NY to lead the Call Center team on clinical and non-clinical issues. The role requires hospice nursing expertise and the ability to provide telephonic patient support in line with the Plan of Care.

The candidate should have a NY state RN license (preferred) with 3+ years of hospice experience and supervisory exposure. The position emphasizes leadership, timely escalation of complex cases, and collaboration with Hospice MDs.

Formación

• Three years of Hospice nursing experience.
• 2-5 years Hospice experience/On Call required.
• New York State RN licensure is required or in process.

Responsabilidades

• Provides leadership, support, and guidance to Call Center staff for clinical/non-clinical issues and situations.
• Elevates complex issues to Team Manager, AOC or Hospice MD on call.
• Provides quality professional telephonic intervention to patients based on the Plan of Care.

Conocimientos

Leadership

Telephonic communication

Clinical judgment

Team coordination

Educación

BSN or BS degree preferred

New York State RN licensure

CHPN certification preferred

Descripción del empleo

Our groundbreaking hospice and palliative care programs offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care.

The On Call RN Supervisor provides leadership, support, and guidance to Call Center staff for clinical/non clinical issues and situations. The Supervisor elevates complex issues to Team Manager, AOC or Hospice MD on call. The RN Supervisor also provides quality professional telephonic intervention to patients based on the Plan of Care.

• Graduate from an accredited School of Nursing, BSN or BS degree preferred
• Three years of Hospice nursing experience
• Supervisory or leadership experience preferred
• 2-5 yearsHospice experience/On Callrequired
• New York State RN licensure
• NYS valid license preferred
• Current CHPN certification preferred

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