On-Call Triage RN Supervisor

MJHS; Uniondale (NY); On-site; USD 85,000 - 105,000; Full time

Job summary

MJHS is seeking an On Call RN Supervisor to provide leadership, guidance, and clinical support to our Call Center staff in hospice and palliative care settings in New York. You will elevate complex issues to the Team Manager, AOC or Hospice MD on call and deliver high-quality telephonic interventions to patients according to the Plan of Care.

NY RN licensure is required, with CHPN preferred. This role emphasizes collaboration with physicians, social workers, and nursing leadership to ensure

Qualifications

• Graduate from an accredited School of Nursing; BSN or BS degree preferred.
• Three years of Hospice nursing experience.
• 2-5 years Hospice On Call experience required.
• New York State RN licensure or eligibility.
• CHPN certification preferred.

Responsibilities

• Provide leadership, support, and guidance to Call Center staff for clinical and non-clinical issues.
• Elevate complex issues to Team Manager, AOC or Hospice MD on call.
• Deliver quality professional telephonic interventions to patients based on the Plan of Care.

Skills

Hospice nursing experience

Supervisory/leadership experience

On-call coordination

Telephonic patient interaction

Education

BSN or BS degree preferred

New York State RN license

CHPN certification preferred

Job description

Our groundbreaking hospice and palliative care programs offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care.

The On Call RN Supervisor provides leadership, support, and guidance to Call Center staff for clinical/non clinical issues and situations. The Supervisor elevates complex issues to Team Manager, AOC or Hospice MD on call. The RN Supervisor also provides quality professional telephonic intervention to patients based on the Plan of Care.

• Graduate from an accredited School of Nursing, BSN or BS degree preferred
• Three years of Hospice nursing experience
• Supervisory or leadership experience preferred
• 2-5 yearsHospice experience/On Callrequired
• New York State RN licensure
• NYS valid license preferred
• Current CHPN certification preferred

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