On-Call Triage RN Supervisor

MJHS; Franklin Square (NY); Presencial; USD 85.000 - 105.000; Jornada completa

Descripción de la vacante

MJHS Hospice & Palliative Care in New York is seeking an On Call RN Supervisor to lead Call Center nursing operations, offering guidance on clinical and non-clinical issues and ensuring care plans are followed.

The role requires NY RN licensure, BSN preferred, 3+ years hospice experience, on-call availability, and CHPN certification preferred. You will escalate complex issues to leadership and provide telephonic patient interventions.

Formación

• Licensed RN with NY licensure and current credentials.
• BSN or BS in Nursing preferred.
• 3+ years hospice nursing experience.
• Supervisory or leadership experience preferred.
• 2-5 years hospice on-call experience required.
• CHPN certification preferred.

Responsabilidades

• Provide leadership and guidance to Call Center staff on clinical and non-clinical issues.
• Elevate complex issues to Team Manager, AOC or Hospice MD on call.
• Deliver quality telephonic interventions to patients based on the Plan of Care.

Conocimientos

Hospice nursing experience

On-Call experience

Supervisory/leadership experience

Educación

New York State RN licensure

BSN or BS in Nursing preferred

CHPN certification preferred

Descripción del empleo

Our groundbreaking hospice and palliative care programs offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care.

The On Call RN Supervisor provides leadership, support, and guidance to Call Center staff for clinical/non clinical issues and situations. The Supervisor elevates complex issues to Team Manager, AOC or Hospice MD on call. The RN Supervisor also provides quality professional telephonic intervention to patients based on the Plan of Care.

• Graduate from an accredited School of Nursing, BSN or BS degree preferred
• Three years of Hospice nursing experience
• Supervisory or leadership experience preferred
• 2-5 yearsHospice experience/On Callrequired
• New York State RN licensure
• NYS valid license preferred
• Current CHPN certification preferred

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