On-Call Theater Manager, Academy Theaters

Academy Museum of Motion Pictures; Los Angeles (CA); On-site; USD 43,000 - 62,000; Part time

Job summary

Academy Museum of Motion Pictures in Los Angeles seeks an On-Call Part-Time Theater Manager for Academy Theaters. You will lead a team to deliver premier experiences, handle seating and admissions, and coordinate with projection/AV staff during events.

The role requires strong customer service, showmanship, and the ability to work evenings and weekends. Prior cinema/venue supervision is preferred; on-site collaboration is essential.

Qualifications

• High school diploma or equivalent.
• 5+ years operating a high-profile cinema or event venue, including supervising a team.
• Must enjoy working with the public with a customer-centric approach.
• Knowledge of admissions, Mobile POS, and online ticketing systems.
• Strong showmanship.
• Commitment to diversity, equity, accessibility, and inclusion.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Oversee theater operations and lead Theater Staff during shows and events.
• Ensure facilities are in optimal condition for movie experience and manage seating/admissions issues.
• Lead daily team briefings and run-of-show for screenings and events.
• Coordinate with in-house projection/AV staff and external clients.
• Maintain screening information in databases and communicate event policies.

Skills

Customer service

Showmanship

Flexibility

DEI commitment

Education

High school diploma

5+ years cinema/event venue experience

Tools

Ticketing systems

Job description

Department: Academy Theaters

Reports to: Associate Director, Academy Theaters

Job Type: Part-time – On-Call

Job Classification: Hourly (Non-exempt)

Workplace Location: Los Angeles – Academy Museum, 8949 Wilshire, and Pickford

Compensation: $38.00 per hour

The On-Call Theater Manager, Academy Theaters, is responsible for delivering a premier theater experience for all Academy Theaters. This position will assist in ensuring seamless operations for every show and a best-in‑class visitor experience by leading a team of Theater Staff in the day-to-day operations of the Academy Theaters for internal and external programs.

Essential Functions Of The Job

• Foster a welcoming, professional, and service-oriented environment for members, clients, vendors, staff, and guests.
• Ensure the theater facilities are in optimal condition for an exceptional movie experience, including the support spaces, tech spaces, and greenrooms.
• Oversee tech rehearsals.
• Manage daily operations, including floor coverage, breaks, and leading events.
• Manage theater experience challenges, concerns, comments, and complaints, including any seating, ticketing, or admissions issues.
• Communicate effectively with all levels of Academy Campus, inhouse projection staff, AV staff, guest event managers, Academy event staff, and engineers on event days.
• Manage and update screening information into databases and attend meetings as needed.
• Inform theater staff of information relating to events, policies, procedures, or visitor issues.
• Lead daily team briefings to ensure a successful run-of-show for all screenings and events.
• Manage on-stage elements, including panels, talent movement, microphones, ASL interpreters, camera teams, and stage furniture.
• Lead productions by calling shows for all internal and external programs.
• Ensure team compliance with legal policies and procedures.
• Monitor and maintain theater accessibility supplies and equipment.
• Uphold the Academy standard for program excellence.
• Act as a liaison between external clients and internal projectionists/AV team members.
• Other duties as assigned.

Supervisory Responsibilities

• Event Day Supervision of Theater Staff, Academy Theaters.

Required Competencies

• A high school diploma or equivalent certification of completion.
• A minimum of 5 years’ experience operating a high-profile cinema or event venue, including supervising a team.
• Must enjoy working with the public and demonstrate friendliness, professionalism, enthusiasm, and a customer-centric approach.
• Knowledge of admissions, Mobile POS, and online ticketing systems.
• A strong sense of showmanship.
• A commitment to diversity, equity, accessibility, and inclusion.
• Flexibility to work evenings, weekends, and holidays as needed.

Preferred Qualifications

• Museum, or other arts nonprofit experience is a plus.
• Knowledge of movie theater technology, lighting design, sound design, sound reproduction techniques, film, picture aspect ratios, and theater operations preferred.

Physical Demands

• Ability to climb stairs, bend, squat, traverse stairways, and move moderately weighted items.

Work Environment

• Primarily indoors at the Academy Theater venues, with occasional need to work outdoors managing lines.
• Occasional need to work in near darkness.
• Variable noise levels depending on programming, including occasional live music.

Travel

• The percentage of travel time expected for the position is 10%.

Required Vaccination: Full vaccination against COVID-19 is required, including any booster vaccinations as applicable. Exception: Medical and religious accommodations approved by the Office of People & Culture.

Hybrid Requirement: All Academy positions require a minimum of 2 days per week of in-person work at an Academy Location. Exceptions: Positions requiring daily in-person presence (ex., Front-line staff, staff who need to deal with materials on-site, etc.) and medical and religious accommodations approved by the Office of People & Culture.

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