On-Call Theater Manager, Academy Theaters

Academy Of Motion Picture Arts and Sciences; Los Angeles (CA); Vor Ort; USD 32.000 - 52.000; Teilzeit

Zusammenfassung

Academy Theaters in Los Angeles seeks an On-Call Theater Manager to lead staff and deliver a premier theater experience for all screenings and events.

The role requires at least 5 years' experience in a high-profile cinema or venue, strong guest service, and flexibility to work evenings and weekends. Compensation is $38 per hour, with on-site work at the Academy Museum and Pickford spaces.

Qualifikationen

• High school diploma or equivalent.
• Minimum 5 years’ experience at a high-profile cinema or event venue, including supervising a team.
• Ability to work evenings, weekends, and holidays as needed.

Aufgaben

• Foster a welcoming, professional, service-oriented environment for guests.
• Ensure theater facilities are optimal for a premier movie experience.
• Oversee tech rehearsals and daily operations.
• Lead daily team briefings and run-of-show for screenings and events.
• Manage seating, ticketing, and admissions issues; liaison with projection/AV staff.
• Monitor accessibility supplies and stay compliant with policies.

Kenntnisse

Customer service

Team leadership

Showmanship

Flexibility

DEI commitment

Ausbildung

High school diploma or equivalent

Tools

Admissions systems

Mobile POS

Online ticketing

Jobbeschreibung

Department: Academy Theaters

Reports to: Associate Director, Academy Theaters

Job Type: Part-time – On-Call

Job Classification: Hourly (Non-exempt)

Workplace Location: Los Angeles – Academy Museum, 8949 Wilshire, and Pickford

Compensation: $38.00 per hour

Summary/Objective: The On-Call Theater Manager, Academy Theaters, is responsible for delivering a premier theater experience for all Academy Theaters. This position will assist in ensuring seamless operations for every show and a best-in-class visitor experience by leading a team of Theater Staff in the day-to-day operations of the Academy Theaters for internal and external programs.

Essential Functions of the Job:

• Foster a welcoming, professional, and service-oriented environment for members, clients, vendors, staff, and guests.
• Ensure the theater facilities are in optimal condition for an exceptional movie experience, including the support spaces, tech spaces, and greenrooms.
• Oversee tech rehearsals.
• Manage daily operations, including floor coverage, breaks, and leading events.
• Manage theater experience challenges, concerns, comments, and complaints, including any seating, ticketing, or admissions issues.
• Communicate effectively with all levels of Academy Campus, inhouse projection staff, AV staff, guest event managers, Academy event staff, and engineers on event days.
• Manage and update screening information into databases and attend meetings as needed.
• Inform theater staff of information relating to events, policies, procedures, or visitor issues.
• Lead daily team briefings to ensure a successful run-of-show for all screenings and events.
• Manage on-stage elements, including panels, talent movement, microphones, ASL interpreters, camera teams, and stage furniture.
• Lead productions by calling shows for all internal and external programs.
• Ensure team compliance with legal policies and procedures.
• Monitor and maintain theater accessibility supplies and equipment.
• Uphold the Academy standard for program excellence.
• Act as a liaison between external clients and internal projectionists/AV team members.
• Other duties as assigned.

Supervisory Responsibilities:

• Event Day Supervision of Theater Staff, Academy Theaters.

Required Competencies:

• A high school diploma or equivalent certification of completion.
• A minimum of 5 years’ experience operating a high-profile cinema or event venue, including supervising a team.
• Must enjoy working with the public and demonstrate friendliness, professionalism, enthusiasm, and a customer-centric approach.
• Knowledge of admissions, Mobile POS, and online ticketing systems.
• A strong sense of showmanship.
• A commitment to diversity, equity, accessibility, and inclusion.
• Flexibility to work evenings, weekends, and holidays as needed.

Preferred Qualifications:

• Museum, or other arts nonprofit experience is a plus.
• Knowledge of movie theater technology, lighting design, sound design, sound reproduction techniques, film, picture aspect ratios, and theater operations preferred.

Physical Demands:

• Ability to climb stairs, bend, squat, traverse stairways, and move moderately weighted items.

Work Environment:

• Primarily indoors at the Academy Theater venues, with occasional need to work outdoors managing lines.
• Occasional need to work in near darkness.
• Variable noise levels depending on programming, including occasional live music.

Travel:

• The percentage of travel time expected for the position is 10%.

Required Vaccination:

Full vaccination against COVID-19 is required, including any booster vaccinations as applicable. Exception: Medical and religious accommodations approved by the Office of People & Culture.

Hybrid Requirement:

All Academy positions require a minimum of 2 days per week of in-person work at an Academy Location. Exceptions: Positions requiring daily in-person presence (ex., Front-line staff, staff who need to deal with materials on-site, etc.) and medical and religious accommodations approved by the Office of People & Culture.