On-Call Shelter Program Generalist — Impactful Support & Benefits

Catholic Community Services; Vancouver (WA); On-site; USD 33,000 - 38,000; Part time

Benefits offered by this job

Benefits package

Vacation benefit (3 weeks)

Sick leave (12 days)

Holidays (13)

Medical insurance

Dental insurance

Vision

Life insurance

LTD

AD&D

Pension

403b

Job summary

Catholic Community Services is seeking on-call Shelter Staff for Bertha’s Place Shelter in Washington. You will help supervise residents, maintain safety, and provide direct guest support at a 24/7 facility.

The role involves crisis response, behavior management, and collaboration with volunteers and partners to meet guests’ basic needs. On-call shifts and a comprehensive benefits package are included.

Qualifications

• High school diploma or GED.
• Must obtain Food Handler’s card within first 3 months of employment.
• Experience working with diverse populations is a plus.
• Ability to pass required background checks.
• TB test must be negative.

Responsibilities

• Ensure a safe, welcoming, supportive environment for shelter guests and staff.
• Monitor front door traffic and surrounding area to admit only residents or authorized personnel.
• Develop supportive relationships using motivational interviewing methods.
• Respond to crises, demands, or medical emergencies promptly.
• Provide behavioral management for a diverse population including those with mental health or chemical dependency issues.
• Write timely incident or ban reports when incidents occur.
• Provide services, resources, and information to guests.
• Coordinate with volunteers and partners to provide meals and basic needs.
• Help maintain health and safety of the facility and monitor guest rooms.

Skills

Verbal communication

Written communication

Cultural competence

Education

High school diploma or GED

Job description

Catholic Community Services is seeking on-call Shelter Staff for Bertha’s Place Shelter in Washington. You will help supervise residents, maintain safety, and provide direct guest support at a 24/7 facility.

The role involves crisis response, behavior management, and collaboration with volunteers and partners to meet guests’ basic needs. On-call shifts and a comprehensive benefits package are included.