On-Call Shareholder Relations Coordinator - Kiana, AK Kiana, AK Posted today

NANA Regional Corporation; Alaska; On-site; USD 42,000 - 64,000; Full time

Job summary

NANA Regional Corporation is seeking individuals to advance the placement and career development of NANA shareholders. The role involves counseling shareholders for suitable employment, updating profiles and resumes, and coordinating with partner organizations to expand program reach.

Responsibilities include data reporting, keeping records updated, and traveling up to 25% to support shareholder activities and youth outreach.

Qualifications

• Must have a High School Diploma or GED.
• At least 3 years relevant work experience including administrative, recruitment and/or workforce development.
• Basic office computer skills; proficiency in Microsoft Office preferred.
• Excellent oral and written communication and interpersonal skills.

Responsibilities

• Counsel shareholders to prepare for employment that best fits their needs.
• Coordinate with Shareholder Records on forms for shareholder assistance.
• Assist shareholders in creating/updating profiles and resumes.
• Provide reports and input data into databases supporting shareholder employment and development.
• Work with universities and technical schools to identify developmental programs.
• Travel up to 25% in the U.S. and to remote locations as needed.
• Support elder participation and youth outreach initiatives.

Skills

Communication

Confidentiality

Interpersonal skills

Oral and written communication

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Job Description

NANA is looking for individuals who believe in following NANA’s core values: Honesty and integrity govern our activities, commitments made will be fulfilled and everyone is treated with dignity and respect. All employees must embrace NANA’s mission of improving the quality of life of our NANA shareholders and NANA’s shareholder hire preference policy.

This position carries out those programs and activities that advance the placement and career development of NANA shareholders.

Responsibilities

• Works closely and effectively with shareholders in assisting and counseling them to become prepared and qualified for employment that best suits their employment/career needs.
• Coordinates with the Shareholder Records department on all required forms as necessary for shareholder assistance.
• Assists shareholders in creating and updating profiles and resumes.
• Provide reports on tracking and inputting into databases that support shareholder employment and development.
• Assist in the development of a matrix and accountability tool that meets the goals and objectives of shareholder hire.
• Works with other organizations (i.e. universities, technical schools, colleges, etc.) in identifying developmental programs that help advance shareholder skills.
• Makes recommendations in an effort to continuously improve the scope and effectiveness of shareholder employment and development programs.
• Follows-up on all assigned responsibilities to make sure assigned goals are being achieved in a timely manner.
• Willing to travel as needed.
• Provide administrative support and encourage elder participation in the local elders’ council.
• Conduct youth outreach to prepare students for successful futures.
• Maintain access to resources and services available to the community such as scholarships and services available for shareholders.
• Maintains an open and inviting office available to community, by managing individual site needs, supplies and control over routine maintenance as needed.
• Reports to Shareholder Relations Coordinator Director.
• Other duties that are pertinent to the department or unit’s success also may be assigned.

Qualifications

• Must have a High School Diploma or GED.
• At least 3 year’s relevant work experience to include administrative, recruitment and/or workforce development. Equivalent education, training, or similar experience may be substituted for relevant experience.
• Basic office computer and software skills, preferred proficiency in Microsoft Office.
• Must be proficient in oral and written communications, interpersonal and listening skills.
• Must be able to become UA certified within 3 months of hire.
• Ability to analyze and problem solve.
• Ability to meet deadlines.
• Must operate in a strict climate of confidentiality and discretion.
• An individual who has worked effectively with minimum supervision.
• Previous experience working with youth and/or adults one-on-one or in group settings is preferred.

Working Conditions and Physical Requirements

Weather: Indoors - environmentally controlled; requires most or all work to be done inside.

Noise level: The noise level in the work environment is usually that of a standard office atmosphere.

Description of environment: Office building with standard office environment.

Physical requirements: Employee is required to occasionally lift and/or move up to 25 lbs. Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.

Travel: Employee may travel up to 25% to various locations within the U.S. and/or remote locations and may be required to use alternative modes of transportation, including but not limited to snow machines, boats, small airplanes and ATVs.

Competencies

Customer Service – Responds promptly to customer needs; solicits feedback to improve service; responds to request for service and assistance; meets commitments in a timely manner.

Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others ideals.

Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Ability to work with minimal supervision

The position requires reading, detailed work, problem solving, interactions with other companies including other NANA companies, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, will require the employee in the position to manage multiple concurrent tasks, and handle constant interruptions.

Equal Opportunity Employer

NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law.

Accommodation Requests for Job Seekers with a Disability.

If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at [e-mail] or 1-800-478-2000.

Job Details

Job ID: 2026-24189

Work Type: On-Site

Work Location: Kiana

Company: NANA