On Call Runner (Home Care)

Safe Life Home Healthcare; Lombard (IL); On-site; USD 40,000 - 60,000; Part time

Benefits offered by this job

Mileage reimbursement

On-call shift pay

Flexible schedule

Job summary

Safe Life Home Care in Lombard, IL, is seeking an On-Call Runner to provide crucial after-hours operational support, ensuring timely responses to urgent requests and facilitating delivery of necessary items to clients and caregivers. The role includes on-site checks, emergency transport assistance, and detailed time-logged documentation.

The ideal candidate has a high school diploma, a valid driver’s license with reliable transportation, and strong communication skills.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license, reliable transportation, and active auto insurance.
• Excellent communication and problem-solving skills.
• Ability to respond quickly and handle urgent or unexpected situations calmly.
• Dependable, responsible, and professional behavior.
• Previous home care or field experience preferred but not required.

Responsibilities

• Respond promptly to after-hours calls or requests made by the on-call supervisor or operations team.
• Deliver PPE, timesheets, forms, or other required items to clients and caregivers.
• Assist during caregiver call-offs by performing quick on-site checks, confirming client safety, or helping coordinate backup coverage.
• Conduct wellness checks or field visits when directed by management.
• Provide emergency transportation support to caregivers if approved.
• Document all completed tasks with accurate details and time logs.
• Communicate professionally with clients, caregivers, and Safe Life Home Care staff.
• Maintain confidentiality and follow all company policies and procedures.

Skills

Communication

Problem-solving

Driving

Reliability

Professionalism

Education

High school diploma

Job description

Company Overview

Safe Life Home Care is a growing home care agency dedicated to delivering high-quality, client-centered services. We support seniors and individuals in need through the Illinois Department on Aging Community Care Program (CCP) and private duty services. Our team is committed to reliability, professionalism, and compassionate care.

Position Summary

The On-Call Runner provides vital after-hours operational support to ensure smooth service delivery for clients and caregivers. This role responds to urgent requests, delivers essential items, conducts wellness checks, and supports the agency with time-sensitive tasks that occur outside normal business hours.

Key Responsibilities

• Respond promptly to after-hours calls or requests made by the on-call supervisor or operations team.

• Deliver PPE, timesheets, forms, or other required items to clients and caregivers.

• Assist during caregiver call-offs by performing quick on-site checks, confirming client safety, or helping coordinate backup coverage.

• Conduct wellness checks or field visits when directed by management.

• Provide emergency transportation support to caregivers if approved.

• Document all completed tasks with accurate details and time logs.

• Communicate professionally with clients, caregivers, and Safe Life Home Care staff.

• Maintain confidentiality and follow all company policies and procedures.

Qualifications

• High school diploma or equivalent.

• Valid driver’s license, reliable transportation, and active auto insurance.

• Excellent communication and problem-solving skills.

• Ability to respond quickly and handle urgent or unexpected situations calmly.

• Dependable, responsible, and professional behavior.

• Previous home care or field experience preferred but not required.

Work Schedule

• On-call during assigned weekday evenings, weekends, nights, and/or holidays.

• Must be able to respond to calls or messages within a short window.

Compensation

• On-call shift pay.

• Additional pay per completed task or field visit.

• Mileage reimbursement as applicable.

• Flat Rate of $ 50/day plus hourly rate of $19-$22 for any field service to the client’s home.

Why Work With Safe Life Home Care?

• Flexible, independent field role.

• Supportive operations team.

• Opportunity to make a real difference in the lives of clients and caregivers.

• Opportunity to grow your career within the Safe Life group.