On-Call Restaurant Host: Warm Welcome & Seamless Seating

Hyatt Hotels Corporation; Colorado Springs (CO); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Referral Bonus

Recognition & Rewards

401(k) Match

Complimentary Parking

Job summary

Cheyenne Mountain Resort, Destination by Hyatt is seeking an on-call Mountain View Restaurant Host for the AM shift in Colorado Springs, CO. The role is hourly/entry level with an on-call/casual framework and a pay rate of $15.45 per hour.

Responsibilities include greeting guests, seating guests, and guiding service flow within the restaurant. Candidates should have prior experience in a guest-facing role, strong communication, and flexibility to work evenings and weekends.

Qualifications

• Proven experience as a restaurant host/hostess or in a similar guest-facing role.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills, with the ability to interact effectively with diverse guests.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Flexibility to work shifts, including evenings, weekends, and holidays.

Responsibilities

• Welcome guests in a warm and friendly manner, setting the tone for their dining experience.
• Manage table assignments and seating arrangements to optimize the dining room flow and guest satisfaction.
• Provide guests with menu recommendations and share knowledge about the restaurant’s offerings.
• Act as the final point of contact for guests, ensuring all their dining needs are met and their experience is satisfactory.
• Lead, train, and support other greeters and hosts/hostesses, ensuring they are equipped to meet service standards.
• Coordinate with the restaurant management team to implement efficient seating strategies and manage waitlists.
• Address and resolve any guest concerns promptly and professionally.
• Maintain a thorough knowledge of the restaurant's menu, special promotions, and operational details.
• Ensure that the greeter stand is organized and that an adequate stock of backup menus is readily available.
• Ensure that opening and closing greeter checklists and duties are being completed.
• Adhere to all sequence of service steps with a focus on maintaining standards.

Skills

Guest-facing role

Verbal communication

Organizational skills

Shift flexibility

Job description

Cheyenne Mountain Resort, Destination by Hyatt is seeking an on-call Mountain View Restaurant Host for the AM shift in Colorado Springs, CO. The role is hourly/entry level with an on-call/casual framework and a pay rate of $15.45 per hour.

Responsibilities include greeting guests, seating guests, and guiding service flow within the restaurant. Candidates should have prior experience in a guest-facing role, strong communication, and flexibility to work evenings and weekends.