On-Call Residential Maintenance Technician

New Earth Residential; Jackson (TN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Mentor program

Monthly trainings

Bonuses

Health insurance

Vision insurance

Dental insurance

Life insurance

401k

Rent discount

Biannual team celebrations

PTO 15 days

Job summary

New Earth Residential in Jackson, TN seeks a Service Technician to maintain and repair community spaces and equipment. You will work full-time, be on-call for nights/weekends, and report to the Service Supervisor and Community Manager. HVAC/R knowledge and strong customer service are valued.

The role emphasizes safety, teamwork, and delivering a 5-star resident experience. Benefits include insurance options, 401k, rent discount, onboarding trainings, and regular bonuses.

Qualifications

• Requires high school diploma or equivalent and strong business basics.
• HVAC/R certification is preferred.
• Must follow detailed instructions and deliver excellent customer service.
• Self-motivated with time management and problem-solving skills.
• Bilingual candidates encouraged to apply; strong communication required.
• Proficient in Outlook, Excel, and Word; able to track inventory and use tools.

Responsibilities

• Perform general maintenance in common areas and occupied apartments.
• Be available for on-call responsibilities including nights and weekends.
• Complete service requests promptly and per company standards.
• Oversee preventive maintenance and repairs of mechanical systems.
• Maintain cleanliness of grounds and common areas at all times.
• Adhere to safety protocols and provide courteous, 5-star resident service.

Skills

Customer service

Problem solving

Time management

Communication

Bilingual English/Spanish

Inventory tracking

Education

High school diploma or equivalent

HVAC/R certification (preferred)

Tools

Outlook

Excel

Word

Job description

New Earth Residential in Jackson, TN seeks a Service Technician to maintain and repair community spaces and equipment. You will work full-time, be on-call for nights/weekends, and report to the Service Supervisor and Community Manager. HVAC/R knowledge and strong customer service are valued.

The role emphasizes safety, teamwork, and delivering a 5-star resident experience. Benefits include insurance options, 401k, rent discount, onboarding trainings, and regular bonuses.