On-Call Public Area Attendant — Elevate Guest Experience

Highgate; Honolulu (HI); On-site; USD 31,000 - 36,000; Part time

Job summary

Highgate Hotels' Alohilani Resort Waikiki Beach is seeking a Public Area Attendant (On-Call) to keep lobby, restrooms, corridors and all public spaces immaculate. This hourly role supports the housekeeping team in delivering a spotless guest environment for our Honolulu guests.

You will follow hotel procedures, assist with Lost and Found, deliver linen, and maintain safety and courtesy in every guest interaction.

Qualifications

• Effective verbal and written communication with guests and staff.
• Ability to multitask and prioritize duties.
• Maintain a courteous, attentive, and helpful demeanor at all times.
• Flexible with on-call hours and shift variations.

Responsibilities

• Maintain Highgate Hotel Standards in all lobby areas and public spaces.
• Communicate with colleagues using proper two-way radio etiquette.
• Follow safety practices to protect guests and staff.
• Assist with cleaning of rooms and public areas as needed.
• Report maintenance issues to Housekeeping Supervisor/Manager.
• Ensure guest satisfaction through attentive service.

Skills

Communication

Multitasking

Attention to detail

Courteous service

Team player

Education

High School diploma or equivalent

Job description

Highgate Hotels' Alohilani Resort Waikiki Beach is seeking a Public Area Attendant (On-Call) to keep lobby, restrooms, corridors and all public spaces immaculate. This hourly role supports the housekeeping team in delivering a spotless guest environment for our Honolulu guests.

You will follow hotel procedures, assist with Lost and Found, deliver linen, and maintain safety and courtesy in every guest interaction.