Guest-Facing Public Area Attendant

Sonesta Hotels; Lihue (HI); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account with Company (H

401(k) Retirement Plan with Company

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term DI

Hospital Indemnity & Critical Illness

Job summary

Sonesta International Hotels is seeking a Public Area Attendant in Hawaii to keep lobby and guest areas spotless, safe, and inviting across busy hotel spaces. You’ll proactively tidy, sanitize, replenish supplies, and respond to guest needs with a friendly, service-first mindset.

The role suits someone who enjoys active work, values cleanliness, and thrives in a fast-paced hospitality environment, with opportunities to collaborate across departments and contribute to memorable guest stays.

Qualifications

• Previous housekeeping, hospitality, janitorial, cleaning, facilities, hotel, or operational experience preferred.

Responsibilities

• Clean and maintain hotel public spaces including lobbies, hallways, elevators, restrooms, meeting rooms, fitness centers, restaurants, and guest-facing areas.
• Ensure public areas remain clean, organized, stocked, and guest-ready throughout shifts.
• Vacuum, dust, mop, sanitize, polish, and remove trash according to hotel cleanliness and presentation standards.
• Replenish restroom supplies, cleaning products, towels, amenities, and operational items as needed.
• Monitor public areas for cleanliness, safety concerns, maintenance issues, and operational readiness throughout the day.
• Respond promptly and professionally to guest requests, housekeeping calls, and operational support needs.
• Maintain cleanliness and organization of housekeeping closets, storage areas, carts, and cleaning equipment.
• Report maintenance concerns, lost and found items, safety hazards, and operational issues promptly to leadership teams.
• Follow sanitation procedures, chemical handling guidelines, hotel safety policies, and operational standards at all times.
• Partner closely with Housekeeping, Engineering, Front Office, Food & Beverage, and Operations teams to support smooth hotel operations and guest satisfaction.
• Help create clean, welcoming, and comfortable spaces aligned with Sonesta’s People People philosophy.
• Any other duties as assigned.

Skills

Attention to detail

Time management

Reliability

Teamwork

Professional communication

Job description

Sonesta International Hotels is seeking a Public Area Attendant in Hawaii to keep lobby and guest areas spotless, safe, and inviting across busy hotel spaces. You’ll proactively tidy, sanitize, replenish supplies, and respond to guest needs with a friendly, service-first mindset.

The role suits someone who enjoys active work, values cleanliness, and thrives in a fast-paced hospitality environment, with opportunities to collaborate across departments and contribute to memorable guest stays.