On-Call Police Telecommunications Operator

stedwards; Austin (TX); Hybrid; USD 38,000 - 52,000; Part time

Job summary

St. Edward's University in Austin, Texas seeks an On-Call Police Telecommunications Operator to support University Police. This pooled, part-time role covers varied shifts during events and leave coverage, providing critical communications and coordination for patrol units.

Responsibilities include emergency call handling, radio dispatch, log maintenance, and report completion. Eligibility includes a Texas TCOLE license and 2+ years of dispatch experience, with background checks and training

Qualifications

• Must have or be eligible for a TCOLE Telecommunications license and at least 2 years of public safety dispatch experience.
• High school diploma or GED required.
• Must obtain and maintain Texas licenses and FCC training as directed.
• Must pass extensive background check, fingerprinting, and psychological test.
• Ability to operate a multi-line phone system and basic Microsoft Office apps.

Responsibilities

• Receive and respond to emergency and informational calls.
• Dispatch officers via police radio and CAD system; monitor frequencies and maintain logs.
• Maintain records of calls and patrol activities; complete reports.

Skills

TCOLE license

Public safety dispatch

Multi-line phone

Microsoft Office

Calm under pressure

Education

High school diploma or GED

Tools

Police radio

CAD system

Job description

On-Call Police Telecommunications Operator

University Police

St. Edward's University of Austin, Texas invites applications for the position of On-Call Police Telecommunications Operator. Perform responsibilities as a Part Time Telecommunications Operator for St. Edward's University. Responsible for directing the activities of field personnel and providing patrol units with actionable information, and related law enforcement activities, consistent with the university mission, vision, and operating principles.

Requirement of Position

On-Call Telecommunications Operator is a pooled position and works various hours (days, nights, weekends and holidays) for special events such as sporting games, commencement ceremonies, festivals, guest speakers, vacancies, coverage for full-time staff leave, etc.

Qualifications

• Currently licensed or eligible to obtain a TCOLE Telecommunications license with at least 2 years prior public safety dispatch experience required.
• High school graduation or GED.
• Ability to obtain and maintain State of Texas mandated licenses & certifications and training requirements as directed by Federal Communications Commission, State of Texas and Federal agencies and Departmental policy and regulations.
• Must pass an extensive background investigation, fingerprinting, and psychological test
• Not currently under indictment for any criminal offense;
• No convictions of a class B or higher misdemeanor or its equivalent
• Never been convicted of any family violence offense;
• Ability to use a multi-line phone system.
• Basic computer knowledge of Microsoft Office products, such as Word, Excel, and Access.
• Thinks and acts promptly; using good judgment in emergencies; analyzes situation quickly and accurately and takes or suggests an effective course of action while maintaining a calm demeanor.
• Must be able to communicate and be understood clearly in person, on the telephone, by radio and in writing.
• Ability to work effectively in a fast-paced environment.
• Ability to comply with workplace guidelines and attendance requirements.
• After training, ability and skill in the use of police radio equipment, telephones, and accurate data entry.
• Ability to sit for long periods of time.

Preferred

• Bilingual speaking in Spanish
• Prior University or College Law Enforcement Communications Experience

Essential Responsibilities

• Receive and provide response to emergency and informational telephone calls
• Initiate and receive public safety radio traffic using a multi-band law enforcement network to dispatch police officers; monitor frequencies of area law enforcement agencies; maintain logs according to regulations.
• Thinks and acts promptly in emergencies, analyzes situation quickly and accurately and takes or suggests an effective course of action. Simultaneously operates multi-line phone system, police radio and computer aided dispatch system
• Maintains records of incoming calls for assistance and all police/patrol activities.
• Dispatches officers to situations requiring police response.
• Monitors CCTV system.
• Completes appropriate reports.
• Communicates with other police/fire/ambulance agencies, and operates various computer terminals including the CAD, "Computer Aided Dispatch" system. Performs related duties as required.

EQUAL OPPORTUNITY EMPLOYER

St. Edward's University, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

ABOUT ST. EDWARD'S UNIVERSITY

Founded in 1885 by the Congregation of Holy Cross, St. Edward's University is a private, Catholic liberal arts institution of more than 4,600 diverse students located in Austin, Texas. St. Edward's emphasizes critical thinking and ethical practices, as well as small classes, personalized learning and exciting internship opportunities. The community atmosphere extends to the approximately 800 faculty and staff who work together to make the university a welcoming yet challenging environment for students.

OTHER ITEMS TO KNOW

Sponsorship

We are not offering sponsorship at this time.

Background Checks

A criminal history background check is required for finalist(s) under consideration for this position.

Reference: J2020228

Available: Immediately