On-Call Hospice RN Supervisor — Lead & Support

MJHS; Town of Pelham (NY); On-site; USD 90,000 - 110,000; Full time

Job summary

MJHS seeks an On Call RN Supervisor to lead our Call Center staff, providing guidance on clinical and non-clinical issues and ensuring high-quality patient support. This role requires a current New York State RN license and hospice nursing experience, with preferred BSN.

The supervisor escalates complex cases to the Team Manager, AOC or Hospice MD on call and delivers telephonic interventions to patients based on the Plan of Care, coordinating with care teams to maintain smooth operations.

Qualifications

• Hospice nursing experience and RN licensure in NY.
• Supervisory or leadership experience preferred.
• On-call nursing capability is required.

Responsibilities

• Lead and guide Call Center staff on clinical and non-clinical issues.
• Elevate complex cases to Team Manager, AOC or Hospice MD on call.
• Provide telephonic clinical interventions per the Plan of Care.

Skills

Hospice nursing experience

Supervisory leadership

On-call experience

Education

BSN or BS degree preferred

New York State RN licensure

CHPN certification preferred

Job description

MJHS seeks an On Call RN Supervisor to lead our Call Center staff, providing guidance on clinical and non-clinical issues and ensuring high-quality patient support. This role requires a current New York State RN license and hospice nursing experience, with preferred BSN.

The supervisor escalates complex cases to the Team Manager, AOC or Hospice MD on call and delivers telephonic interventions to patients based on the Plan of Care, coordinating with care teams to maintain smooth operations.