On-Call Front Desk Concierge – Wellness Center

Plus-One,-An-Optum-Company-; New York (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health plan (medical)

Dental & Vision

401(k) plan

Life Insurance

Disability insurance

Transit & Parking

Paid parental leave

Free fitness memberships

Job summary

Plus One, an Optum company, seeks an On-Call Receptionist for its New York fitness center. You will warmly greet members, handle inquiries and payments, and support front desk operations in a fast-paced environment.

Experience in customer service and strong organizational skills are essential. Basic computer skills and MS Office proficiency are required; CPR/First Aid may be needed per location policies. Competitive benefits apply for full-time staff.

Qualifications

• Strong customer service mindset and ability to engage with members and guests.
• Excellent communication skills, both verbal and written.
• Organizational skills to manage front desk tasks and schedules.
• Professional appearance and welcoming demeanor at all times.
• Ability to use basic computer systems and Microsoft Office suite.

Responsibilities

• Greet members and guests with warmth and professionalism.
• Respond to feedback and concerns promptly and escalate when needed.
• Handle account inquiries and payments at the front desk.
• Fulfill front desk administrative duties and process member information.
• Ensure facility cleanliness and manage inventory of supplies and retail products.

Skills

Customer service

Communication

Organizational skills

Professionalism

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Web applications

Job description

Plus One, an Optum company, seeks an On-Call Receptionist for its New York fitness center. You will warmly greet members, handle inquiries and payments, and support front desk operations in a fast-paced environment.

Experience in customer service and strong organizational skills are essential. Basic computer skills and MS Office proficiency are required; CPR/First Aid may be needed per location policies. Competitive benefits apply for full-time staff.