On-Call Field Security QA Supervisor – Cincinnati

Automatic Data Processing, Inc.; Cincinnati (OH); On-site; USD 59,000 - 72,000; Full time

Job summary

Automatic Data Processing, Inc. in Cincinnati, OH is seeking a Quality Control Specialist – Retail Security.

You will supervise security agents at client retail locations, perform quality checks, and ensure compliance with post orders and client requirements, while coordinating coverage and responding to operational needs. This field-based, on-call role requires travel between sites in Cincinnati and surrounding areas, flexible hours, and adherence to safety and training standards including

Qualifications

• 2-3 years of security experience with supervisory responsibilities.
• Experience overseeing security agents and multi-site operations.
• Strong observation, communication, documentation and problem-solving skills.
• Valid driver's license and ability to travel between locations.
• Ability to meet on-call and flexible scheduling requirements.

Responsibilities

• Site supervision of security agents and ensure post orders compliance.
• Conduct scheduled and unannounced inspections across client locations.
• Address performance deficiencies and coordinate staffing needs.
• Document inspection results and report to leadership.
• Respond to incidents and manage incident reporting.

Skills

Field supervision

Inspection & quality control

Staffing coordination

Documentation

Operational communication

Flexibility/on-call

Travel readiness

Job description

Automatic Data Processing, Inc. in Cincinnati, OH is seeking a Quality Control Specialist – Retail Security.

You will supervise security agents at client retail locations, perform quality checks, and ensure compliance with post orders and client requirements, while coordinating coverage and responding to operational needs. This field-based, on-call role requires travel between sites in Cincinnati and surrounding areas, flexible hours, and adherence to safety and training standards including