Retail Security Field Quality Lead (On-Call)

Eventriskinc; Cincinnati (OH); On-site; USD 59,000 - 72,000; Full time

Job summary

Eventriskinc is seeking a Quality Control Specialist – Retail Security in Cincinnati, OH. This field-based, on-call role oversees security agents, conducts site inspections, and ensures compliance with client requirements and Event Risk policies.

Travel to other locations may be required to support multiple client sites in the Cincinnati market. Qualified candidates will have OPOTA firearms qualification documentation and FAB certification for armed security in Ohio.

Qualifications

• Minimum of 2–3 years of security experience, preferably with supervisory or leadership responsibilities.
• Experience overseeing security agents, conducting inspections, or supporting multi-site operations preferred.
• Strong observation, communication, documentation, and problem-solving skills.
• Ability to address performance concerns professionally and enforce established standards.
• Proficiency with email, digital reporting tools, and standard business software.

Responsibilities

• Site Supervision and Personnel Management: supervise security agents, monitor attendance, provide coaching, ensure post orders compliance.
• Quality Control and Compliance: conduct inspections, evaluate performance, identify deficiencies, ensure policy adherence.
• Incident Management and Reporting: respond to incidents, review reports, notify director of significant issues.
• Equipment and Operational Readiness: verify uniforms, IDs, radios, equipment, and post readiness.
• Communication and Operational Support: maintain updates with director, complete inspection reports, assist site changes.

Job description

Eventriskinc is seeking a Quality Control Specialist – Retail Security in Cincinnati, OH. This field-based, on-call role oversees security agents, conducts site inspections, and ensures compliance with client requirements and Event Risk policies.

Travel to other locations may be required to support multiple client sites in the Cincinnati market. Qualified candidates will have OPOTA firearms qualification documentation and FAB certification for armed security in Ohio.