Armed Security QA Supervisor - On-Call (Cincinnati)

Event-Risk-Inc; Cincinnati (OH); On-site; USD 59,000 - 72,000; Full time

Job summary

Event Risk Inc seeks a Quality Control Specialist – Retail Security in Cincinnati, OH. This field-based role oversees security agents, conducts site inspections, and ensures service quality across client locations.

The position is on-call with travel as needed and requires OPOTA firearms qualification and FAB documentation. The ideal candidate will supervise staff, manage incidents, maintain equipment readiness, and report findings to management.

Qualifications

• Minimum 2–3 years security experience with supervisory responsibilities.
• Experience overseeing security agents, conducting inspections, or supporting multi-site operations.
• Strong observation, communication, documentation, and problem-solving skills.
• Ability to address performance concerns professionally and enforce standards.
• On-call availability and willingness to travel as needed.

Responsibilities

• Site supervision and personnel management at client retail locations, ensuring post orders and policies are followed.
• Conduct scheduled and unannounced inspections; evaluate officer performance and compliance.
• Respond to incidents; ensure proper incident reporting, escalation, and timely notifications.
• Maintain equipment readiness and ensure uniforms, IDs, and tools are in place.
• Communicate updates to agents and management; complete inspection and supervisory logs on time.
• Remain on-call and travel between Cincinnati locations as operations require.

Skills

Supervisory security

Site inspections

Reporting & documentation

Communication with management

Job description

Event Risk Inc seeks a Quality Control Specialist – Retail Security in Cincinnati, OH. This field-based role oversees security agents, conducts site inspections, and ensures service quality across client locations.

The position is on-call with travel as needed and requires OPOTA firearms qualification and FAB documentation. The ideal candidate will supervise staff, manage incidents, maintain equipment readiness, and report findings to management.