On-Call Crisis & Shelter Advocate

RurAL CAP; Northern (KY); Hybrid; USD 30,000 - 43,000; Full time

Job summary

RurAL CAP is seeking an On-Call Relief Advocate to support Victim Services Advocates at the Hooper Bay shelter. The role requires on-call coverage to fill in for residents as needed, with duties including intakes, safety checks, and crisis response.

The Advocate will maintain records, assist with daily operations, and provide peer support while coordinating with staff and external services. Applicants should be prepared for varied shifts and weather-related scheduling.

Qualifications

• Ability to provide crisis intervention and peer counseling in a shelter setting.
• Strong communication skills for diverse populations and stakeholders.
• Ability to maintain confidential resident records and data integrity.
• Experience with shelter operations and safety protocols.

Responsibilities

• Oversee shelter safety and security checks per shift.
• Complete resident intakes and orient new residents to the shelter.
• Answer, respond to and screen crisis telephone calls.
• Enforce rules, assign chores, and promote healthy communication among residents.
• Maintain accurate data and confidential resident files; update daily.

Skills

Crisis intervention

Communication

Data management

Shelter operations

Peer counseling

Public speaking

Tools

Microsoft Office

Job description

RurAL CAP is seeking an On-Call Relief Advocate to support Victim Services Advocates at the Hooper Bay shelter. The role requires on-call coverage to fill in for residents as needed, with duties including intakes, safety checks, and crisis response.

The Advocate will maintain records, assist with daily operations, and provide peer support while coordinating with staff and external services. Applicants should be prepared for varied shifts and weather-related scheduling.