On-Call Convention Center Security

Oak View Group; Santa Clara (CA); On-site; USD 39,000 - 41,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group is seeking an on-call Security professional for the Santa Clara Convention Center. You will patrol the facility, monitor access, respond to incidents, and enforce policies to ensure a safe, welcoming environment for guests and staff. The role requires flexible shifts, including nights, weekends, and holidays.

This is a part-time, on-call position paying $28.00 per hour. Benefits include 401(k) savings and matching.

Qualifications

• High school diploma or GED is required.
• Experience in security, hospitality, customer service, military, law enforcement, or related fields is preferred.
• BSIS Guard Card preferred or must be obtained if required.
• CPR/AED and First Aid certification are preferred.
• Background check clearance required.
• Strong verbal and written communication skills.
• Customer service and conflict resolution skills are essential.
• Ability to work calmly under emergencies and make sound decisions.
• Ability to observe, assess, and report unusual activity.
• Ability to work independently with minimal supervision.
• Ability to stand and walk for extended periods.
• Ability to patrol large indoor and outdoor areas; working outdoors in varying weather.

Responsibilities

• Patrol interior and exterior to maintain a safe environment.
• Monitor entrances, exits, loading docks, parking areas, and other locations.
• Verify credentials of employees, contractors, vendors, and event personnel.
• Respond to emergencies, alarms, disturbances, medical incidents, and suspicious activity.
• Prepare incident and daily activity reports.
• Provide outstanding customer service with directions and information.
• Enforce center policies and safety regulations.
• Assist with crowd management and event access control.
• Coordinate with Operations, Engineering, Event Management, and emergency responders.
• Perform opening and closing building inspections.
• Monitor CCTV, fire alarm panels, and security systems as assigned.
• Report safety hazards and maintenance concerns.
• Assist with emergency evacuations and response procedures.
• Maintain professional appearance and demeanor representing Santa Clara Convention Center.

Skills

Verbal communication

Written communication

Customer service

Conflict resolution

Teamwork

Observation

Decision making

Stamina (stand/walk)

Education

High school diploma or GED

BSIS Guard Card preferred

Tools

Microsoft Office

Job description

Oak View Group is seeking an on-call Security professional for the Santa Clara Convention Center. You will patrol the facility, monitor access, respond to incidents, and enforce policies to ensure a safe, welcoming environment for guests and staff. The role requires flexible shifts, including nights, weekends, and holidays.

This is a part-time, on-call position paying $28.00 per hour. Benefits include 401(k) savings and matching.