On-Call Concierge — Luxury SF Hotel Guest Expert

Four Seasons; San Francisco (CA); On-site; USD 47,000 - 68,000; Full time

Benefits offered by this job

Hourly rate $41.74

401k Retirement plan

Complimentary Employee Meals

Paid sick days

Job summary

The Four Seasons Hotel San Francisco at Embarcadero seeks an On-Call Concierge to join our guest‑focused team. You will respond to diverse guest requests with personalized recommendations, ensuring exceptional service across hotel services, events, and local knowledge.

Ideal candidates have concierge experience, excellent English, strong multitasking, and a legal right to work in the United States. Proficiency with Microsoft Office and a customer‑first attitude help you thrive in our luxury

Qualifications

• Previous concierge experience and strong knowledge of local attractions.
• Excellent English communication skills; multitasking abilities.
• Legal work authorization in the United States is required.

Responsibilities

• Respond to guest requests with personalized recommendations and touches.
• Maintain high hospitality standards and resolve guest issues.
• Assist with hotel services, events, hours of operation, and directions.

Skills

Concierge experience

English communication

Multitasking

Language skills (nice to have)

Computer literacy

MS Office proficiency

Tools

Microsoft Office

Job description

The Four Seasons Hotel San Francisco at Embarcadero seeks an On-Call Concierge to join our guest‑focused team. You will respond to diverse guest requests with personalized recommendations, ensuring exceptional service across hotel services, events, and local knowledge.

Ideal candidates have concierge experience, excellent English, strong multitasking, and a legal right to work in the United States. Proficiency with Microsoft Office and a customer‑first attitude help you thrive in our luxury