On-Call Banquet Service Pro

Hotel Nikko Of San Francisco 150 Powell St; San Francisco (CA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Pre-Tax Commuter and Parking Benefits

401K Matching Program

2% Company Profit Sharing

Sick

Job summary

Hotel Nikko San Francisco is currently seeking an On-Call Banquet Server to provide Food and Beverage service in all banquet areas. Responsibilities include serving meals, setting breaks, assisting with problems, and offering information to guests.

Applicants should have 2-3 years in fine dining, be at least 21, fluent in English, and able to maintain health code standards. This on-call role offers opportunities to work across events at a luxury property near Union Square.

Qualifications

• Two to three years experience in fine dining food service establishment.
• Must be at least 21 years old, or age specified by State Alcohol Control Laws.
• All candidates must be fluent in verbal and written English.
• Knowledge and ability to maintain state and federal health code standards.
• Ability to understand and comply with safety precautions in the use of chemicals.

Responsibilities

• Pick up and serve food and beverages in the manner prescribed by hotel standards.
• Provide service throughout different events. Service includes but is not limited to activities such as changing silver, glassware and clearing/cleaning tables.
• Complete assigned side work including but not limited to folding napkins, cleaning and filling salt, pepper and sugar, polishing silver, glassware and other equipment before service.
• Maintain and monitor freshness of products served including, but not limited to butter, milk, and coffee.
• Maintain state and federal health code standards.
• Prepare and arrange work area.
• Ensure all tables and chairs are in good repair and arranged properly for specific function.
• Break down area at end of function.
• Greet all guests upon arrival. Welcome guest by name when s/he is a repeat customer.
• Maintain safety and cleanliness of workstation. Ensure work area meets standards set at completion of work shift including but not limited to replenishing silverware and linen.
• Maintain and store all banquet equipment, food and drinks, properly including, but not limited to china, silverware, glassware, tablecloths and napkins.
• Interact in courteous and professional manner with guests and hotel staff with whom employee comes into contact.
• Attend to guest requests or complaints when possible and appropriate; when inappropriate inform supervisor or appropriate person of request and follow up to ensure it was resolved.
• Ability to handle equipment including, but not limited to china and glassware carefully to avoid breakage or damage.
• Maintain safety and cleanliness of work area.
• Assist in seating guests when necessary.
• Transport dirty dishes to dishwasher area when necessary.
• Participate in and attend all departmental and hotel-wide meetings.

Skills

Fine dining experience

English fluency

Customer service

Safety & sanitation

Job description

Hotel Nikko San Francisco is currently seeking an On-Call Banquet Server to provide Food and Beverage service in all banquet areas. Responsibilities include serving meals, setting breaks, assisting with problems, and offering information to guests.

Applicants should have 2-3 years in fine dining, be at least 21, fluent in English, and able to maintain health code standards. This on-call role offers opportunities to work across events at a luxury property near Union Square.