On-Call Banquet Server – Luxury Hotel Events

Highgate; Greenville (SC); On-site; USD 17,000 - 26,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with employer matching

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program

Tuition reimbursement

Jury duty leave

Personal leave

Medical leave

Military leave

Job summary

Highgate Hotels is seeking a Banquet Server in Greenville, SC, for an On Call position. The role involves setting up and serving at banquet events, with open availability as early as 6am for morning events and required weekend/holiday availability.

You will work to ensure guest satisfaction according to hotel standards and read BEOs to manage functions. Responsibilities include table setup, service excellence, money handling, and coordination with management.

Qualifications

• High School diploma or equivalent and/or experience in hotel or related field.
• Flexible and long hours sometimes required.
• Ability to stand during entire shift.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to show initiative, including anticipating guest or operational needs.

Responsibilities

• Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
• Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.
• Served guests according to the hotel’s standards in a friendly, courteous, and professional manner.
• Respond to guest problems, complaints, and accidents. Communicate to management, if necessary.
• Set all tables according to hotel standards.
• Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.
• Clean-up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.
• Prepare room according to BEO and the various meal functions.
• Follow all money handling procedures when serving the guest.
• Know the menu items for each function served and able to give accurate descriptions.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

Stand for long shifts

Listening skills

Multitasking

Flexible hours

Initiative

Problem solving

Job description

Highgate Hotels is seeking a Banquet Server in Greenville, SC, for an On Call position. The role involves setting up and serving at banquet events, with open availability as early as 6am for morning events and required weekend/holiday availability.

You will work to ensure guest satisfaction according to hotel standards and read BEOs to manage functions. Responsibilities include table setup, service excellence, money handling, and coordination with management.