On-Call Banquet Server — Guest Service Expert

The New Orleans Tribune; New Orleans (LA); On-site; USD 28,000 - 36,000; Full time

Job summary

The New Orleans Tribune in New Orleans, LA seeks a courteous banquet server to support events with guests and colleagues. You will read Banquet Event Orders, coordinate with kitchen and service staff, and maintain a neat banquet area while adhering to brand standards.

You must have a high school diploma or equivalent, alcohol awareness certification, and be able to work well under pressure. The role rewards a service-oriented mindset and strong teamwork in fast-paced settings.

Qualifications

• High school diploma or equivalent; hotel experience preferred.
• Alcohol awareness certification required; state regulations.
• Able to convey information clearly; work well under pressure.
• Excellent listening and problem-solving skills.
• Ability to read banquet orders and menus accurately.
• Friendly, service-oriented demeanor; team player.

Responsibilities

• Approach guests in a friendly, service-oriented manner.
• Maintain attendance per brand standards and schedule as required.
• Wear proper uniform and name tag following brand standards.
• Comply with safety, alcohol awareness, and other certifications.
• Read Banquet Event Orders and be familiar with assigned menus.
• Serve guests according to hotel standards in a courteous, professional manner.
• Respond to guest problems and refer to management as needed.
• Maintain banquet storeroom neat and stocked with supplies.
• Clear banquet space after functions and restock equipment.
• Attend required meetings and follow hotel policies.

Skills

Customer service

Communication

BEO reading

Teamwork

Stress management

Attention to detail

Basic math

Alcohol awareness

Education

High School diploma or equivalent

Alcohol Awareness Certification

Job description

The New Orleans Tribune in New Orleans, LA seeks a courteous banquet server to support events with guests and colleagues. You will read Banquet Event Orders, coordinate with kitchen and service staff, and maintain a neat banquet area while adhering to brand standards.

You must have a high school diploma or equivalent, alcohol awareness certification, and be able to work well under pressure. The role rewards a service-oriented mindset and strong teamwork in fast-paced settings.