On-Call Banquet Server - Guest Experience Pro

Al Copeland Investments, Inc.; Metairie, Northern (LA, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Al Copeland Investments, Inc. is seeking a friendly restaurant server in Metairie, Louisiana. You will greet guests, take orders, and ensure items are prepared and served promptly to deliver a positive dining experience.

You will collaborate with the host, busser, and kitchen staff, assist with cashier duties when needed, and uphold food safety and cleanliness standards throughout your shift.

Qualifications

• Welcomes and greets guests with a warm friendly smile.
• Informs guests of specials and menu changes, makes suggestions and answers questions regarding food, beverages, and service.
• Processes guests’ orders and ensures all items are prepared properly and in a timely manner.
• Communicated with host/hostess, busser, and kitchen staff to ensure guest satisfaction with the food and service.
• Observes diners to ensure guests are satisfied with the food and service, and respond to any additional requests.
• Clears and resets table and the end of each course or upon completion of the meal.
• Prepares guest checks that itemize and total meal costs and sales tax.
• Follows food safety and handling procedures and compliance regulations as outlined by hotel standards and Federal, State, and Local laws.
• Adheres to all hotel safety and security policies and procedures as outlined by hotel standards and Federal, State, and Local laws.
• Maintains superior standards of quality, service, and cleanliness in the restaurant and service area. Consistently maintains a neat, organized and clean workspace and uniform.
• Demonstrates a commitment to provide the best possible experience for guests, ensuring superior personalized service.
• May serve as a cashier.
• Performs other duties as assigned.

Responsibilities

• Greet guests and inform them about specials and menu changes.
• Take and process guest orders accurately and promptly.
• Coordinate with host, busser, and kitchen staff to ensure timely service.
• Monitor guest dining experience and respond to additional requests as needed.
• Clear tables and reset after each course or at meal end.

Job description

Al Copeland Investments, Inc. is seeking a friendly restaurant server in Metairie, Louisiana. You will greet guests, take orders, and ensure items are prepared and served promptly to deliver a positive dining experience.

You will collaborate with the host, busser, and kitchen staff, assist with cashier duties when needed, and uphold food safety and cleanliness standards throughout your shift.