On-Call Banquet Server — Elevate Event Service

HRI Hospitality; Pittsburgh (Allegheny County); On-site; USD 21,000 - 30,000; Full time

Job summary

The Industrialist Hotel in downtown Pittsburgh seeks a banquet server to ensure exceptional guest service across breakfast, lunch, and dinner functions. You will set up rooms, assist with banquets, and help maintain dining room standards.

Applicants should have a high school diploma or equivalent, be comfortable in fast-paced environments, and able to communicate in English. Experience with food and beverage service is preferred; an Alcohol Awareness Certificate is a plus.

Qualifications

• High school graduate or equivalent.
• Ability to write routine reports and correspondence.
• Knowledge of food and beverage preparations, service standards, and etiquette.
• Knowledge of the appropriate table settings and flatware.
• Ability to communicate in English with team and understand reports.
• Alcohol Awareness Certificate

Responsibilities

• Provide exceptional guest service and carries out daily duties in accordance Standards.
• Prepare rooms and tables for breakfast, lunch or dinner and rooms are set (table, linen, silverware, glassware, food area) Standards.
• Assists the Banquet Captain, Food & Beverage Manager, Director of F&B and/or Executive Chef with any preparation needs.
• Serves guest breakfast, lunch or dinner as required.
• Make sure the soup ladles, tossed salads, portions pies and desserts, coffee is brewed and performs other service as determined by functions size and guest requirements Assists the Food and Beverage Manager with supervising banquets and functions within the hotel.
• Oversee all dining room service. Ensure that the set-up of the banquet function is completed in a timely manner and team members are assigned to their designated areas.
• Ensures that meeting rooms are clean and maintained.
• Trains new employees in service, banquet, and guest service skills
• Take responsibility for the well-being of the department, including and food and labor costs
• Maintain interdepartmental relations with the kitchen, sales, and housekeeping departments ensuring all requirements are met.
• Consults with the Food and Beverage Manager, Executive Chef and / or Director of Food and Beverage on items such as serving arrangements and additional employees and equipment needed so that the pertinent information is relayed about service, hotel activities, and performance for excellence standards.
• Supervise and assist in the cleaning and resetting of banquet room(s); supervise and perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies.
• Greet, host and respond to requests in a friendly and courteous manner

Skills

English communication

Food & Beverage knowledge

Service etiquette

Teamwork

Job description

The Industrialist Hotel in downtown Pittsburgh seeks a banquet server to ensure exceptional guest service across breakfast, lunch, and dinner functions. You will set up rooms, assist with banquets, and help maintain dining room standards.

Applicants should have a high school diploma or equivalent, be comfortable in fast-paced environments, and able to communicate in English. Experience with food and beverage service is preferred; an Alcohol Awareness Certificate is a plus.