On-Call Banquet Server: Elevate Guest Experience

Hilton; Key West (FL); On-site; USD 24,000 - 38,000; Full time

Job summary

Hilton is seeking a Banquet Server to brighten guests’ experiences through attentive food and beverage service at events and daily dining. You will learn menu details, take orders, and deliver with care, while maintaining clean service areas and supporting event setup.

The role emphasizes hospitality, integrity, teamwork, and a proactive approach to guest satisfaction in a fast-paced hotel environment.

Qualifications

• Experience in guest-focused food and beverage service.
• Ability to learn menu items and answer questions confidently.
• Efficient order taking and prompt delivery at the POS.
• Maintain clean and stocked service stations.
• Assist with event setup and restocking to ensure smooth flow.
• Comply with health, safety, sanitation, and alcohol awareness standards.

Responsibilities

• Delight guests with upbeat, friendly interactions and look for ways to make their experience special.
• Master the menu to answer guest questions confidently.
• Take food and beverage orders, enter them in the POS, and deliver promptly with attention to detail.
• Keep the service station stocked, clean, and organized.
• Clear and transport dishware at the end of service and assist with cleanup.
• Support event preparation by setting banquet tables and restocking supplies.
• Maintain compliance with health, safety, sanitation, and alcohol regulations.

Skills

Guest service

Communication

Teamwork

Attention to detail

Multitasking

POS systems

Tools

POS system

Job description

Hilton is seeking a Banquet Server to brighten guests’ experiences through attentive food and beverage service at events and daily dining. You will learn menu details, take orders, and deliver with care, while maintaining clean service areas and supporting event setup.

The role emphasizes hospitality, integrity, teamwork, and a proactive approach to guest satisfaction in a fast-paced hotel environment.