On Call Banquet Server

Hotel Polaris at US Airforce Academy; The Woodlands (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Join a dynamic team at a renowned establishment where your role will be pivotal in creating memorable experiences for guests. You will be responsible for setting up banquet tables, serving food and beverages, and ensuring that every detail meets our high standards. This position requires a friendly and energetic individual who thrives in a fast-paced environment and has a passion for customer service. If you enjoy working in a collaborative atmosphere and take pride in your organizational skills, this opportunity is perfect for you. Become part of a team that values genuine care for guests and strives to exceed expectations.

Qualifications

• 2+ years of customer service experience in a food and beverage setting.
• Must meet legal age requirements for serving alcohol.

Responsibilities

• Set up tables for banquet functions and serve guests with enthusiasm.
• Follow Banquet Event Orders and provide excellent customer service.

Skills

Customer Service

Organization Skills

Attention to Detail

Multi-tasking

Flexibility

Education

County-specific Food Handlers Certification

State-specific Alcohol Certification

TIPs Certification

Job description

Overview

With genuine care and consideration of our guests’ expectations, you will be responsible for setting up assigned tables for our banquet functions. You will warmly and enthusiastically serve our guests, ensuring they have everything they desire, including but not limited to alcoholic and non-alcoholic beverages and food orders to guest tables.

Responsibilities

Enjoy taking pride in your organization skills and efficient work ethic while completing pre-function side work as designated by the Banquet Captain and/or Banquet Managers. Efficiently and properly perform all service standards to exceed guest and co-associate expectations. Be attentive and proactive as you attend to all needs of the guests during functions and function-related duties. Educate yourself and be familiar with and adhere to all liquor liability laws. Be attentive and follow all details as described on Banquet Event Orders (BEOs). Express your eye for detail while setting tables to specifications, carrying trays, and providing excellent customer service experience.

Qualifications

1. Experience: Two years’ previous experience providing customer service, preferably in a similar setting with a working knowledge of food and beverage service.
2. Must meet the legal age requirement to serve alcohol.
3. Flexible: Must be able to work varied shifts, including weekday evenings, weekends, and holidays.
4. Friendly: Must be able to deliver a fun and friendly environment during each guest exchange.
5. Energetic: Must be able to work within an empowered and fast-paced environment that services the bar and servers within the restaurant.
6. Knowledge: County-specific Food Handlers Certification, state-specific alcohol certification, and/or TIPs certification required.
7. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.