On Call Banquet Server

Hotel Polaris at US Airforce Academy; Houston (TX); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking enthusiastic on-call staff to provide exceptional service during banquet functions. In this dynamic role, you will be responsible for setting up tables, serving food and beverages, and ensuring guest satisfaction. The ideal candidate is a friendly, detail-oriented individual with a passion for hospitality and a commitment to excellence. If you thrive in a fast-paced environment and enjoy creating memorable experiences for guests, this opportunity is perfect for you. Join a team that values flexibility, energy, and a genuine love for service.

Qualifications

• 1+ year of customer service experience in a food and beverage setting.
• Must be TABC certified and have a Food Handler Certificate.

Responsibilities

• Set up tables for banquet functions and serve guests with care.
• Ensure compliance with liquor liability laws and service standards.

Skills

Customer Service

Organization Skills

Attention to Detail

Multi-tasking

Education

TABC Certification

Food Handler Certificate

High School Diploma

Job description

Overview

Looking for On-Call help! With genuine care and consideration of our guests' expectations, you will be responsible for setting up assigned tables for our banquet functions. You will warmly and enthusiastically serve our guests ensuring they have everything they desire including but not limited to; alcoholic and non-alcoholic beverages and food orders to guest tables.

Responsibilities

1. Enjoy taking pride in your organization skills and efficient work ethic while completing pre-function side work as designated by the Banquet Captain and/or Banquet Managers.
2. Efficiently and properly perform all service standards to exceed guest and co-associate expectations.
3. Be attentive and proactive as you attend to all needs of the guests during functions and function-related duties.
4. Educate yourself and be familiar with and adhere to all liquor liability laws.
5. Be attentive and follow all details as described on Banquet Event Orders (BEOs).
6. Express your eye for detail while setting tables to specifications, carry trays, and have excellent customer service experience.

Qualifications

1. Experience: one year previous experience providing customer service preferably in a similar setting with a working knowledge of Food and beverage service. Must meet the legal age requirement to serve alcohol.
2. Flexible: Must be able to work varied shifts, including weekday evenings, weekends, and holidays.
3. Friendly: Must be able to deliver a fun and friendly environment during each guest exchange.
4. Energetic: Must be able to work within an empowered and fast-paced environment that services the bar and servers within the restaurant.
5. MUST be TABC certified and have their Food Handler Certificate.

A qualified applicant is a people person who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

TIPS certification required.